Mariela A. Camba
Professional Teacher
San Rafael, Guinobatan
Summary
Results-driven customer service and credit repair professional with experience in customer support, appointment setting, and administrative assistance. Skilled in resolving customer concerns, maintaining accurate records, and delivering exceptional client service. Highly organized, detail-oriented, and equipped with strong communication, problem-solving, and time management skills. Committed to providing quality support and contributing to the success of a dynamic organization.
Overview
2
2
Certifications
7
7
years of professional experience
Work History
Credit Repair Sales Representative
01.2024 - Current
- Handled 300–500 inbound and outbound calls daily.
• Explained credit repair services and enrolled 5–10 new clients per day.
• Maintained accurate client records using CRM software.
• Met sales and customer service goals.
Lead General Specialist
411 Locals
01.2022 - 06.2022
- Handled inbound calls and emails.
- Resolved customer concerns and documented interactions.
Appointment Setter
Upwork
09.2021 - 05.2022
- Scheduled appointments for 30-50 clients , performed data entry.
Healthcare Specialist Agent
BD BPO Solution Inc.
10.2020 - 11.2021
- Processed customer requests.
- Resolved complaints and maintained records.
Government Internship Program
Department of Health
01.2020 - 06.2020
- Administrative support, scheduling, correspondence, and licensing assistance.
Education
Master of Arts - Mathematics
University of Saint Anthony
Iriga City, Province Of Camarines Sur, Philippines 04.2001 -
Bachelor of Arts - Mathematics
Republic Colleges of Guinobatan
Guinobatan, Province Of Albay, Philippines 04.2001 -
Skills
Customer Service
Credit Repair
Appointment Setting
Administrative Support
Bookkeeping
Microsoft Office
Google Workspace
Data Entry
Communication
Time Management
Certification
NC III in Bookkeeping
Timeline
Credit Repair Sales Representative
01.2024 - Current
Lead General Specialist
411 Locals
01.2022 - 06.2022
Appointment Setter
Upwork
09.2021 - 05.2022
Healthcare Specialist Agent
BD BPO Solution Inc.
10.2020 - 11.2021
Government Internship Program
Department of Health
01.2020 - 06.2020
Master of Arts - Mathematics
University of Saint Anthony
04.2001 -
Bachelor of Arts - Mathematics
Republic Colleges of Guinobatan
04.2001 -