Mariel Hernandez
Bula, Province of Camarines Sur
Summary
Goal-oriented sales assistant with proven skills in cash handling, customer needs assessment, and relationship building. Committed to enhancing customer satisfaction and driving sales through effective team collaboration.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Cristobal Gen. Merchandise
Bula, Province Of Camarines Sur, Philippines
02.2022 - 06.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained inventory levels through regular stock checks and effective organization of merchandise displays.
- Collaborated with team members to execute promotional displays, driving customer engagement and sales.
- Resolved customer complaints promptly, contributing to improved satisfaction rates and repeat business.
- Analyzed sales trends to suggest inventory adjustments, optimizing product availability for peak demand periods.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Manager
Marydel Motorcycles And Accessories Shop
Cabuyao, Province Of Laguna, Philippines
09.2016 - 11.2017
- Led sales team to achieve quarterly targets through effective training and motivation strategies.
- Developed and implemented marketing strategies to enhance product visibility and customer engagement.
- Analyzed market trends to inform inventory decisions and optimize product offerings.
- Established strong relationships with suppliers, ensuring timely delivery of high-quality products.
- Increased sales revenue by developing and implementing effective sales strategies.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Bookkeeping Assistant
Matthew Rentals
Eastern Samar
08.2013 - 01.2016
- Managed accounts payable and receivable processes to ensure timely financial transactions.
- Reconciled bank statements and maintained accurate financial records for internal audits.
- Assisted in preparing monthly financial reports to support management decision-making.
- Processed payroll and ensured compliance with tax regulations and employee benefit deductions.
- Developed filing systems for invoices and receipts, enhancing document retrieval efficiency.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time.
- Implemented orderly, organized filing systems for easy record retrieval.
- Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
Accountancy, Business And Management
Mother Theresa Colegio De Bula
Camarines Sur03-2023
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Processing payments
- Customer needs assessment
- Task prioritization
- Team collaboration
Timeline
Sales Assistant
Cristobal Gen. Merchandise
02.2022 - 06.2024
Sales Manager
Marydel Motorcycles And Accessories Shop
09.2016 - 11.2017
Bookkeeping Assistant
Matthew Rentals
08.2013 - 01.2016
Accountancy, Business And Management
Mother Theresa Colegio De Bula