Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Mariejo Faye Patubo

Mariejo Faye Patubo

Customer Care Representative/Chat Support
Polomolok,South Cotabato

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CCS position in your environment. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
12
12
years of post-secondary education
1
1
Language

Work History

Customer Care Representative at Bankmobile

Ubiquity Global Services
Bacolod City , Negros Occidental
12.2020 - 09.2021
  • Increased customer satisfaction by resolving issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for meetings.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Call Center Agent at Telco

Panasiatic Solutions
Bacolod City, Negros Occidental
06.2020 - 09.2020
  • Developed team communications and information for meetings.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Conducted research, gathered information from multiple sources and presented results.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Delivered to customer the locations within specific timeframes.

Education

Bachelor of Arts - Political Science

Notre Dame of Dadiangas, General Santos City
02.2022 - Current

GED -

Don Bosco Technical Institute, Victorias City, Negros Occidental
06.2017 - 05.2019

GED -

Most Holy Trinity School, Victorias City, Negros Occidental
06.2004 - 05.2014

Skills

    Customer consultations

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Accomplishments

  • Achieved Excellency by completing the task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Interests

Writing, Reading, Art, & Traveling

Timeline

Notre Dame of Dadiangas - Bachelor of Arts, Political Science
02.2022 - Current
Customer Care Representative at Bankmobile - Ubiquity Global Services
12.2020 - 09.2021
Call Center Agent at Telco - Panasiatic Solutions
06.2020 - 09.2020
Don Bosco Technical Institute - GED,
06.2017 - 05.2019
Most Holy Trinity School - GED,
06.2004 - 05.2014

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Mariejo Faye PatuboCustomer Care Representative/Chat Support