Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Gene Lozano

Human Resources Professional
182 Cityscape Way NE Calgary Alberta

Summary

In fast-paced HR environment, developed strong analytical and problem-solving skills, along with effective communication and team collaboration. Looking to transition into new field where these transferrable skills can drive organizational success and enhance team performance. Focused on leveraging HR expertise to contribute to innovative and dynamic work settings.

Overview

9
9
years of professional experience

Work History

HR Generalist

Sysgen RPO, Inc
09.2022 - 07.2024

Payroll, Timekeeping and Compensation & Benefits - First point of contact for specific HR administrative matters and employee inquiries related to day-to-day payroll, timekeeping and compensation & benefits transactions

Ensure payroll completeness, accuracy and timeliness based on the standard time and record keeping system and manual attendance record system.

HR Data Management - maintenance of pre-employment/employment records in the 201 files

Employee Relations & Labor Relations - First point of contact for specific HR administrative matters and employee inquiries related to day-to-day ER & LR related transactions

Conduct employee relations concerns, including but not limited to counseling and discipline

Responsible in checking the NTE’s (Notice to Explain) and DNF’s (Disciplinary Action Notice) submitted by supervisors or managers from different departments prior to issuance to the erring employee.

Facilitate administrative hearings and investigation proceedings for Rank & File to Supervisory positions

Determine the type of disciplinary action to be imposed on certain offenses based on the Company Code of Conduct.

Facilitate exit interviews and prepare separation documents

Organizational Development - Responsible in tracking and monitoring employee movements (promotions, transfers, etc.)

Perform other administrative tasks and other duties that may be assigned from time to time by his or her immediate supervisor.

Coordinates and follow-up with Supervisors and/or Managers the performance review of their respective team members

HR Supervisor

Results Manila, Inc
07.2021 - 07.2022

Assists in collecting, updating, and coordinating site payroll with Payroll Manager

Provides support to site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions.

Participates in and presents Human Resources information during on-boarding for all new hire classes.

Manages site benefits, including employee safety, unemployment, LOA program support.

Promotes and is involved with organization and support of site events and assists in carrying out various human resources programs for site employees

Maintains personnel files in accordance with established legal, regulatory, and company directives.

Communicates issues to attention of HR and site leadership.

Reinforces employee relations practices to establish positive employer-employee relationship and promote high level of employee morale.

Ensures that all employee practices are consistently interpreted and applied in accordance with legal and company directives.

Addresses employee conflicts with appropriate urgency, following all corporate procedures.

Oversee exit interviews and off-boarding process and follows up on employee notices of separation with proper documentation.

HR Associate

Results Manila, Inc
03.2017 - 06.2021

Primary contact for site employees, executes Human Resources practices to support and improve daily operations and works in partnership with other 5 Philippine sites locations of HR to deliver administrative collaboration

Conducts New Hire Orientation (NHO)

Manage of Employee Data Base (HRIS) and employee records compliance (hires, employee transfers, promotions, and separations)

Process employee transfers and separations in RNET and annual performance appraisal administration

Completes reports for management as requested (PTO balances, benefits administration, etc.)

HR Operations Specialist

Concentrix Services Corp
04.2016 - 03.2017

Handles statutory benefits of 5 Manila sites, Special leave benefits under Magna Carta of Women, Paternity leaves, Social Security System claims (ECC, Sickness and Maternity) and prepared documents in availing PhilHealth (Philippine Health Insurance Corporation) benefits

HR Assistant

Manpower Outsourcing Services, Inc
04.2015 - 04.2016

Document human resources records and maintains confidentiality of sensitive personal information

Responds to inquiries by answering telephone calls, in-person questions and emails

Assists the onboarding process of BIR Tax Identification Numbers new hires, creation of PIN and registration of employees’ membership to PhilHealth (ER2)

Education

Bachelor of Science - Business Administration Major in HRDM

Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines
04.2001 -

Skills

Payroll and benefits administration

Attendance management

HR policies and procedures

Onboarding and orientation

Employee relations

Event management

Compensation and benefits

Exit interviews

Internal communications

HRIS management

Benefits package preparation

Database maintenance

Timeline

HR Generalist

Sysgen RPO, Inc
09.2022 - 07.2024

HR Supervisor

Results Manila, Inc
07.2021 - 07.2022

HR Associate

Results Manila, Inc
03.2017 - 06.2021

HR Operations Specialist

Concentrix Services Corp
04.2016 - 03.2017

HR Assistant

Manpower Outsourcing Services, Inc
04.2015 - 04.2016

Bachelor of Science - Business Administration Major in HRDM

Polytechnic University of The Philippines
04.2001 -
Marie Gene LozanoHuman Resources Professional