Adobe Photoshop
Marie Francesca Jorolan
Entrep reneur
Tagaytay City ,Cavite
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Chesca is now seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Co-Founder
Baum Solid Parfum
Las Pinas , Metro Manila
05.2017 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Managed divisional marketing, advertising and new product development.
- Furthered brand awareness through organic and paid social media posts.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Spearheaded 10 third-party contract negotiations to obtain favorable pricing and scheduling parameters.
International Sales Associate
SMDC
Pasay City, Metro Manila
02.2014 - 05.2017
- Advised and informed prospective clients on current market activities and conditions.
- Developed and maintained list of available properties suited to different needs and budgets for both personal use or business opportunities.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
Admin, Marketing & Sales
Descorp
Makati, Metro Manila
08.2012 - 12.2013
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Partnered and maintained relationships with experienced local and international suppliers to complete projects on time and within budget requirements.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Provided research and development on Beauty products to showcase benefits and retain customers.
- Controlled costs by negotiating pricing with domestic and foreign vendors.
- Conducted cycle counts and reconciled problems within distribution operations.
- Processed daily orders through multi-carrier manifest system.
Key Accounts Manager
RFM Corporation
Mandaluyong , Metro Manila
07.2010 - 02.2012
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Drafted and enacted agreement for development of fast-moving consumer goods.
- Maintained responsibility of sales, contracts, negotiations and reporting for accounts.
- Tracked and analyzed profitability and key metrics of Supermarket establishment to improve overall profitability and bring in new clientele.
- Led business planning, developed market strategy with marketing team.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Promoted positive customer experience through day-to-day supervision and management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Directed strategic workforce planning, performance management, and benefits administration.
Area Representative
Nokia Philippines (ACABAR)
Makati City, Metro manila
05.2008 - 05.2010
- Maintained and grew existing accounts while expanding network and relationship with untapped consumer base through targeted marketing methods.
- Performed in-store strategic planning by tailoring programs and fact-based sales presentations to customer needs, store demographics and observed consumer base.
- Developed and maintained favorable business relationships with retail store management and employees, supporting individual needs and establishing collaborative leadership precedent.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Retail Associate
Nokia Philippines (ACABAR)
Makati City , Metro Manila
07.2007 - 05.2008
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Demonstrated items to customers and created customer awareness, interest and sales.
Collections Agent
HSBC Philippines, UK Acoount
Muntinlupa, Metro Manila
11.2006 - 04.2007
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Processed payments and applied to customer balances.
- Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used probing techniques to determine debtors' reasons for delinquency.
Education
Bachelor of Arts - Advertising And Public Relations
Assumption College
San Lorenzo, Makati 06.2002 - 10.2006
Skills
Business administration
Social media posts
Social Media Promotion
Digital Content
Shopify Software proficiency
Stocking and replenishing
Exceptional customer service
Order management
Software
Canva
Shopify
Typeform
Microsoft (Word, Excel and Powerpoint)
Google (Mail, Calendar, Sheets, Docs)
Timeline
Co-Founder
Baum Solid Parfum
05.2017 - Current
International Sales Associate
SMDC
02.2014 - 05.2017
Admin, Marketing & Sales
Descorp
08.2012 - 12.2013
Key Accounts Manager
RFM Corporation
07.2010 - 02.2012
Area Representative
Nokia Philippines (ACABAR)
05.2008 - 05.2010
Retail Associate
Nokia Philippines (ACABAR)
07.2007 - 05.2008
Collections Agent
HSBC Philippines, UK Acoount
11.2006 - 04.2007
Bachelor of Arts - Advertising And Public Relations
Assumption College
06.2002 - 10.2006