Adobe Photoshop
Marie Francesca Jorolan
Entrep reneur
Tagaytay City ,Cavite
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Chesca is now seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Co-Founder
Baum Solid Parfum
Las Pinas , Metro Manila
05.2017 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Managed divisional marketing, advertising and new product development.
- Furthered brand awareness through organic and paid social media posts.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Spearheaded 10 third-party contract negotiations to obtain favorable pricing and scheduling parameters.
International Sales Associate
SMDC
Pasay City, Metro Manila
02.2014 - 05.2017
- Advised and informed prospective clients on current market activities and conditions.
- Developed and maintained list of available properties suited to different needs and budgets for both personal use or business opportunities.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
Admin, Marketing & Sales
Descorp
Makati, Metro Manila
08.2012 - 12.2013
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Partnered and maintained relationships with experienced local and international suppliers to complete projects on time and within budget requirements.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Provided research and development on Beauty products to showcase benefits and retain customers.
- Controlled costs by negotiating pricing with domestic and foreign vendors.
- Conducted cycle counts and reconciled problems within distribution operations.
- Processed daily orders through multi-carrier manifest system.
Key Accounts Manager
RFM Corporation
Mandaluyong , Metro Manila
07.2010 - 02.2012
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Drafted and enacted agreement for development of fast-moving consumer goods.
- Maintained responsibility of sales, contracts, negotiations and reporting for accounts.
- Tracked and analyzed profitability and key metrics of Supermarket establishment to improve overall profitability and bring in new clientele.
- Led business planning, developed market strategy with marketing team.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Promoted positive customer experience through day-to-day supervision and management.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Directed strategic workforce planning, performance management, and benefits administration.
Area Representative
Nokia Philippines (ACABAR)
Makati City, Metro manila
05.2008 - 05.2010
- Maintained and grew existing accounts while expanding network and relationship with untapped consumer base through targeted marketing methods.
- Performed in-store strategic planning by tailoring programs and fact-based sales presentations to customer needs, store demographics and observed consumer base.
- Developed and maintained favorable business relationships with retail store management and employees, supporting individual needs and establishing collaborative leadership precedent.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Retail Associate
Nokia Philippines (ACABAR)
Makati City , Metro Manila
07.2007 - 05.2008
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Demonstrated items to customers and created customer awareness, interest and sales.
Collections Agent
HSBC Philippines, UK Acoount
Muntinlupa, Metro Manila
11.2006 - 04.2007
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Processed payments and applied to customer balances.
- Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used probing techniques to determine debtors' reasons for delinquency.
Education
Bachelor of Arts - Advertising And Public Relations
Assumption College
San Lorenzo, Makati 06.2002 - 10.2006
Skills
Business administration
Software
Canva
Shopify
Typeform
Microsoft (Word, Excel and Powerpoint)
Google (Mail, Calendar, Sheets, Docs)
Timeline
Co-Founder
Baum Solid Parfum
05.2017 - Current
International Sales Associate
SMDC
02.2014 - 05.2017
Admin, Marketing & Sales
Descorp
08.2012 - 12.2013
Key Accounts Manager
RFM Corporation
07.2010 - 02.2012
Area Representative
Nokia Philippines (ACABAR)
05.2008 - 05.2010
Retail Associate
Nokia Philippines (ACABAR)
07.2007 - 05.2008
Collections Agent
HSBC Philippines, UK Acoount
11.2006 - 04.2007
Bachelor of Arts - Advertising And Public Relations
Assumption College
06.2002 - 10.2006
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