Marie Claire Agena
Santa Barbara, Province Of Pangasinan,PAN
Summary
A fast learner dedicated to achieving high standards in fast-paced environments.
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Overview
6
6
years of professional experience
Work History
Virtual Assistant
Alias Management
05.2024 - 10.2026
- Prepared documents, reports, and correspondence using clear, professional formatting.
- Communicated with clients and vendors to resolve requests and maintain responsiveness.
- Maintained organized digital filing systems for easy document retrieval and record accuracy.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
Cashier
San Miguel Shell Gasoline
04.2023 - 05.2024
- Processed fuel and merchandise transactions accurately using POS register and card payment systems.
- Balanced cash drawer, verified receipts, and resolved payment discrepancies with attention to detail.
- Assisted customers with product inquiries, promotions, and fuel service information.
Service Crew Member
Mcarthur Highway Jollibee Urdaneta
09.2020 - 10.2021
- Prepared menu items following Jollibee service standards and food safety procedures
- Assisted customers with order taking, payment processing, and dine-in service
- Maintained clean workstations, dining areas, and equipment throughout shift
- Coordinated with kitchen staff to ensure accurate and timely order fulfillment
Salesperson
NOVO Jeans
06.2020 - 09.2020
- Assisted customers with product selection and size recommendations.
- Maintained organized sales floor and folded merchandise displays.
- Replenished inventory and monitored stock availability on shelves.
- Supported fitting room operations and returned items promptly.
- Handled customer inquiries and resolved basic service concerns.
Education
Bachelor of Science - Civil Engineering
Urdaneta City University
Urdaneta, Province Of Pangasinan, Philippines 04.2001 -
Skills
Customer service
Fast learner
Work ethic and integrity
Patience and empathy
Time management skills
Reliability and punctuality
Timeline
Virtual Assistant
Alias Management
05.2024 - 10.2026
Cashier
San Miguel Shell Gasoline
04.2023 - 05.2024
Service Crew Member
Mcarthur Highway Jollibee Urdaneta
09.2020 - 10.2021
Salesperson
NOVO Jeans
06.2020 - 09.2020
Bachelor of Science - Civil Engineering
Urdaneta City University
04.2001 -