Mariebel Espanola

• Draft job descriptions, schedule interviews, provide onboarding materials, manage exit processes, maintain HR records, handle employee data and benefits, ensure compliance, plan office activities, assist in performance management, and monitor contractor compliance
• Participate in training, communicate policies, update the HR Manual, prepare reports, and assist in risk assessment and management
• Develop feedback mechanisms, implement diversity measures, ensure data security, and process complaints
• Coordinate daily operations, maintain documents, manage assets, organize trips/events, update the Operations Manual, and prepare reports
• Gather payroll data, track statutory requirements, process procurement needs, and assist with supplier listings
• Coordinate with regional staff and perform additional administrative tasks as needed.

• Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
• Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
• Contributed to company growth by identifying business opportunities through lead generation activities on social media platforms.
• Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Completed business correspondence, transcription, and data entry.
• Facilitated smooth operations with proficient data entry and document management for various projects.
• Uploaded files for team use on Google Suite and SharePoint.
• Managed CRM input, exports and clean up.
• Assisted in the recruitment process through candidate screening, interview scheduling, and onboarding support.
• Scheduled and coordinated appointments, enabling better time management and meeting logistics for clients.
• Performed market research to collect and record industry data.

• Pocess NYC DOT DOB permit processing of applications and payments.
• Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in building permit processing tasks.
• Optimized document review processes, enabling faster approvals while maintaining high-quality standards.
• Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
• Reduced errors in document processing with thorough quality checks and attention to detail.
• Streamlined data entry tasks for faster turnaround times and increased productivity.

Engaged in USAID funded- Marawi Response Project:

• Meeting Coordination: Organized direct report meetings, including logistics and agendas for bi-weekly and bi-annual off-site meetings.
• Fleet Management: Managed vehicle dispatch, repairs, and maintenance.
• Inventory Oversight: Handled ordering, requisitioning, stocking, and receiving office inventory.
• Communication: Worked closely with the Head of Operations on office needs and challenges.
• HR Support: Assisted in resolving HR and administrative issues, screened and interviewed job applicants, notified employees of internal opportunities, managed personnel records, and supported performance appraisals and handling employee grievances.
• Supervision: Oversaw the General Services Unit, Security Services, and Janitorial Services, including staff appraisals.
• Interim Role: Served as HR & Administrative Manager (OIC) from October to December 2020, managing HR and administrative activities.
• Kept accurate and detailed records of office inventories, placing orders of low supplies.

Human Resources Responsibilities:

• Managed daily HR operations.
• Trained employees on organizational and regulatory compliance.
• Screened, interviewed, and tested job applicants; notified staff of internal opportunities; maintained personnel records.
• Assisted with performance appraisals.
• Handled employee terminations, grievances, and other difficult situations sensitively and fairly.
• Administered loans and medical insurance, assisted with applications, and notified employees of approvals.
• Maintained employee files and confidential documents.

• Controlled, maintained, and updated the manpower plan, preparing monthly and weekly recruitment reports.
• Managed the entire recruitment process, ensuring all vacancies were filled within the targeted time, achieving 250% of the target in a month.
• Interviewed candidates up to the supervisory level.
• Provided feedback to the HR Manager and President.
• Conducted company policy orientation for new hires and informed employees about benefit options.
• Handled legal relations in the absence of the HR Supervisor.

Assigned at ZAGU FOODS CORPORATION, Brgy. Kapitolyo, Pasig City:

• Assisted the HR Department Head in daily operations.
• Oversaw recruitment, timekeeping, payroll, and compensation & benefits personnel.
• Ensured accurate and timely application of salary deductions, adjustments, and additional payments.
• Conducted orientation for new personnel on company policies, sanctions, memorandums, and addendums.
• Administered disciplinary procedures and measures.
• Drafted memos for holidays, announcements, and sanctions.
• Safeguarded confidential documents.

• Responsible for daily data entry of sales, preparation of statements of account, and evaluation of customer accounts.
• Monitored employee attendance and managed payroll for weekly paid personnel.
• Performed various clerical and administrative tasks as assigned by the manager.

• Managed daily data entry of sales, prepared statements of account, and evaluated customer accounts.
• Monitored employee attendance and processed payroll weekly/bi-weekly paid personnel.
• Performed various clerical and administrative tasks as assigned by the manager.