Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
MARIDEE  ORDONO

MARIDEE ORDONO

Urdaneta, Province Of Pangasinan,PAN

Summary

Dynamic Branch Manager with a proven track record at TSPI Tulay Sa Pag Unlad Inc., excelling in operations management and customer service. Demonstrated leadership in achieving sales targets and enhancing client relationships. Skilled in decision-making and account oversight, driving significant growth while ensuring compliance and community engagement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Branch Manager

TSPI Tulay Sa Pag Unlad Inc.
01.2010 - 02.2025

* Oversaw branch daily operations,managed staffs,ensured compliance , driven sales and customer service,developed staffs into leadership skills.

* Developed and implemented strategies to attract and retain customers.

*Achieved sales target and contributed to the overall growth of the branch.

*Provided excellent customer service and addressed customers concerns and complaints.

*Monitored status of bank account.

* Reviewed and approved loans.

*Involved in community development.

  • Developed and led team of financial advisors, enhancing their skills with comprehensive training programs.

Senior Account Officer

TSPI Tulay Sa Pag Unlad Inc.
01.2008 - 04.2010
  • Acted as Assistant Branch Manager.
  • Maintained client's accounts that includes processing transactions,monitoring Account Officers activities and resolving any issues arises.
  • Ensured accurate and up to date records of client accounts and transactions.
  • Handled clients queries and concerns related to their accounts and transactions.
  • Recognized new potential clients in behalf of the Branch Manager.

Account Officer

TSPI Tulay Sa Pag Unlad Inc.
08.2005 - 01.2008
  • Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
  • Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
  • Responded to requests for information and resolved issues quickly.
  • Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.

Education

Bachelor of Science - Home Economics

Don Mariano Marcos Memorial State University
Sevilla San Fernando City La Union
04-2001

High School Diploma -

San Francisco National High School
San Francisco Sudipen La Union
04-1996

San Francisco Elementary School
San Francisco Elementary School
04-1992

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Decision making skills
  • Leadership

Certification

* Certificate of Attendance : TARGETED FINANCIAL SANCTIONS (TFS) COURSE


* Certificate of Attendance : AMLC REGISTRATION AND REPORTING GUIDELINES(ARRG) COURSE

Additional Information

In my previous positions,I have demonstrated strong leadership skills and the ability to work with different types of people around.I am also highly skilled in customer service and communication which i believe is a vital in this field. I understand the importance of creating a positive experience for customers and I always strive to make them feel at ease and respected.

I am excited about the opportunity to join the team, and I believe that my skills and experiences make me strong candidate for the position.


Looking forward to discuss my qualifications further.

Thank you very much for considering my application.


Sincerly,


Maridee O.Ordono

Timeline

Branch Manager

TSPI Tulay Sa Pag Unlad Inc.
01.2010 - 02.2025

Senior Account Officer

TSPI Tulay Sa Pag Unlad Inc.
01.2008 - 04.2010

Account Officer

TSPI Tulay Sa Pag Unlad Inc.
08.2005 - 01.2008

Bachelor of Science - Home Economics

Don Mariano Marcos Memorial State University

High School Diploma -

San Francisco National High School

San Francisco Elementary School
MARIDEE ORDONO