Dynamic Branch Manager with a proven track record at TSPI Tulay Sa Pag Unlad Inc., excelling in operations management and customer service. Demonstrated leadership in achieving sales targets and enhancing client relationships. Skilled in decision-making and account oversight, driving significant growth while ensuring compliance and community engagement.
* Oversaw branch daily operations,managed staffs,ensured compliance , driven sales and customer service,developed staffs into leadership skills.
* Developed and implemented strategies to attract and retain customers.
*Achieved sales target and contributed to the overall growth of the branch.
*Provided excellent customer service and addressed customers concerns and complaints.
*Monitored status of bank account.
* Reviewed and approved loans.
*Involved in community development.
* Certificate of Attendance : TARGETED FINANCIAL SANCTIONS (TFS) COURSE
* Certificate of Attendance : AMLC REGISTRATION AND REPORTING GUIDELINES(ARRG) COURSE
In my previous positions,I have demonstrated strong leadership skills and the ability to work with different types of people around.I am also highly skilled in customer service and communication which i believe is a vital in this field. I understand the importance of creating a positive experience for customers and I always strive to make them feel at ease and respected.
I am excited about the opportunity to join the team, and I believe that my skills and experiences make me strong candidate for the position.
Looking forward to discuss my qualifications further.
Thank you very much for considering my application.
Sincerly,
Maridee O.Ordono