MARIDEE AGAPITO
San Mateo,Rizal
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of service, as demonstrated at Hyatt Regency Hotel. Skilled in customer service and work ethic, adept at managing multiple responsibilities efficiently. Achieved excellent accuracy levels in transactions, showcasing integrity and patience in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Language
Work History
Salon Staff/ Cashier
Nova Hair Fashion Salon
01.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
House Hold Worker
Kenza BenAboud
07.2019 - 12.2019
- Contributed positively towards family dynamics by offering assistance during challenging times or participating in bonding activities as appropriate.
- Improved time management skills through careful prioritization of tasks based on urgency and importance levels in order to maintain an orderly work environment.
- Conducted seasonal deep-cleaning projects such as window washing or carpet cleaning to maintain a fresh living environment yearround.
- Assisted with pet care duties such as feeding, walking, and grooming to maintain the health and happiness of household animals.
Service Crew Member
Angels Burger Inc.,
12.2017 - 03.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Housekeeping Attendant 2
Hyatt Regency Hotel
08.2015 - 07.2017
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Attendant
Grand Excelsior Hotel BurDubai
08.2013 - 05.2015
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier Assistant
Caltex Gasoline Inc.
04.2004 - 07.2005
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
College Graduate - Computer Science And Programming 2
Access Computer School (Cubao 2)
Anonas,Cubao Quezon City10.2001
High School Graduate -
Marikina High School(MAIN)
Concepcion, Marikina City04.1998
Elementary Graduate -
Parang Elementary School
Parang,Marikina City04.1994
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English and Tagalog and Waray
Beginner (A1)
Timeline
Salon Staff/ Cashier
Nova Hair Fashion Salon
01.2023 - 08.2024
House Hold Worker
Kenza BenAboud
07.2019 - 12.2019
Service Crew Member
Angels Burger Inc.,
12.2017 - 03.2019
Housekeeping Attendant 2
Hyatt Regency Hotel
08.2015 - 07.2017
Housekeeping Attendant
Grand Excelsior Hotel BurDubai
08.2013 - 05.2015
Cashier Assistant
Caltex Gasoline Inc.
04.2004 - 07.2005
College Graduate - Computer Science And Programming 2
Access Computer School (Cubao 2)
High School Graduate -
Marikina High School(MAIN)
Elementary Graduate -
Parang Elementary School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Cooking,Baking,and Singing
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