Maricris Desiree Lagasca
Executive Assistant
Cavite,CAV
Summary
Professional executive partner with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant
Rockstar Prep 4 Kids
08.2022 - 09.2024
- Provided administrative support to the executive team, including managing schedules, creating and coordinating meetings, handling confidential information with discretion and professionalism
- Prepared monthly incoming expense reports with 100% accuracy, ensuring timely reimbursement for the executive and maintaining a positive relationship with vendors
- Helped streamlining the operation utilizing AI tools.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant
Performing Ads US
05.2021 - 07.2022
- Provided detailed minutes of meetings and tracked progress of key projects, resulting in a 15% increase in project completion rates and improved communication among team members
- Assisted with screening and hiring new employees, resulting in a 20% reduction in ramp-up time and increased productivity
- Created and maintained a filing system for over 500 documents, reducing search time by 50% and improving overall organization
Support Specialist
W2K
08.2019 - 05.2021
- Provided exemplary customer service to 90+ customers per month, resulting in a 25% improvement in customer satisfaction ratings
- Collaborated with production improvement teams to identify and recommend new and innovative service, leading to a 10% increase in revenue
- Liaised with internal product development team to implement effective customer service strategy, resulting in 10% decrease in customer complaints
Education
Bachelor of Science - Human Resource Management
Polytechnic University of The Philippines
Manila, Philippines04-2028
Skills
- Attention to detail
- Organization Skills
- Project Management
- Executive support
- Strong problem solver
- Schedule & calendar planning
- Customer Service-oriented
- Calendar management
- Travel coordination
- Database management
- Business planning
Certification
The Mentoring Process: Developing Professionalism from Within, 10/01/23, ChildCare Educational Institute
Timeline
Executive Assistant
Rockstar Prep 4 Kids
08.2022 - 09.2024
Executive Assistant
Performing Ads US
05.2021 - 07.2022
Support Specialist
W2K
08.2019 - 05.2021
Bachelor of Science - Human Resource Management
Polytechnic University of The Philippines
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