Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARICRIS BERDOS - SALAZAR

Operations Analyst
Caniogan

Summary

Detail‑oriented Investment / Wealth Operations Analyst with 3+ years in Wealth Operations and 7 + years total experience in investment operations, specializing in middle‑office trade support, reconciliation, process improvement, and system enhancements. Proven ability to support business continuity, audit readiness, and digital transformation initiatives within asset management environments.

Overview

19
19
years of professional experience
1
1
Language

Work History

Wealth Operations Analyst

Manulife Investment Management
MAKATI CITY
07.2023 - Current
  • Support manual account opening for Joint and Multiple CIF accounts and contributed to enhancements enabling digital onboarding.
  • Process UITF orders manually and individually; supported the implementation of UITF hand‑off files for bespoke clients .
  • Perform manual reconciliation of collections vs. subscriptions , with involvement in initiatives to automate daily reconciliation and auto‑matching of bank statements against CAS4TA reports.
  • Strengthened business continuity and audit readiness by:
  • Keeping all process documentation updated
  • Ensuring effective system controls
  • Conducting regular processor trainings
  • Performed end‑of‑day (EOD) checking , with initiatives to streamline validation of collected payments against issued transactions.
  • Provided operational support for MIMPH UITFs onboarding as billers in Broker platforms.
  • Supported client retention initiatives by improving turnaround time for inquiries and complaint resolution and identifying system enhancements to reduce recurring issues.
  • Contributed to improved paper application forms aligned with CAS4TA and system data fields.
  • Supported Employee RSP initiatives , including payroll debit participation for MIM UITF funds.
  • Enabled growth of broker and institutional distribution channels by supporting upload hand-off files from Brokers / Counterparties.
  • Collaborated with Sales, Compliance, and Risk to develop a standardized onboarding framework for new distribution partners.

Investment Operations Analyst

Manulife Investment Management
MAKATI CITY
10.2015 - 05.2023
  • Reviewed broker KYC completeness and performed ongoing maintenance with counterparties.
  • Reviewed daily subscriptions and redemptions allocations and prepared Letters of Instruction (LOI) for fund redemptions.
  • Prepared daily files for fund administrator transaction recording.
  • Prepared daily THRS files for fund administrator transaction recording.
  • Performed daily trade pre‑matching with counterparties for Fixed Income and Equity trades , including settlement instruction preparation.
  • Created and maintained Key Operating Procedures (KOPs) for Investment Operations tasks.
  • Ensured orderly filing and archiving of Investment Operations documents in shared folders.
  • Maintained bespoke account activities in CAS4TA with timely and accurate regulatory reporting.
  • Ensured accurate and timely preparation of monitoring files, reports, and regulatory submissions .

Executive Assistant

LiveWell Corporate Solutions Inc.
MAKATI CITY
09.2014 - 10.2015

Provided executive and administrative support, including documentation, coordination, and office management tasks.

Backroom Assistant

Deutsche Bank (Trust Department)
MAKATI CITY
04.2007 - 09.2014

• Prepared Manager’s Check transmittal letters and documented trust transactions.

  • Entered proposed Buy/Sell orders in Portia , including Time Deposits and SDAs.
  • Monitored outstanding directed loans and prepared corresponding letters.
  • Printed Portia reports for quarterly financial statements .
  • Prepared and bound presentation materials for client submissions.
  • Prepared weekly BSP and SEC reports for pre‑need accounts.
  • Maintained trust client information databases using Excel.
  • Filed and archived financial reports, working papers, transaction tickets, SEC and BSP reports.
  • Monitored and processed department supply purchase orders .
  • Printed month‑end Account Dispositions , including withholding taxes and commission income.
  • Prepared BIR Forms for monthly Schedule of Taxes Withheld.

Education

Bachelor of Science in Business Management - Major in Management

Rizal Technological University
PASIG
01-2007

BSBA - Management

ABE International College of Business And Economics
Manila
01-2003

High School - undefined

Rizal High School
Caniogan, Pasig City
01-2002

Elementary School - undefined

Daine Elementary School
Indang, Cavite
01-1998

Skills

Core Skills

  • Strong organizational and analytical skills
  • Clear oral and written communication
  • Professional office etiquette and phone manners
  • Process documentation and control enhancement
  • Reconciliation and exception management
  • Stakeholder coordination (Sales, Compliance, Risk, IT)

Systems & Tools

  • Platforms: Portia Open Trader, IDMS, CAS4TA
  • Operating Systems: Windows 11, Microsoft 365
  • Applications: Microsoft Word, Excel, PowerPoint, Adobe Acrobat

Timeline

Wealth Operations Analyst

Manulife Investment Management
07.2023 - Current

Investment Operations Analyst

Manulife Investment Management
10.2015 - 05.2023

Executive Assistant

LiveWell Corporate Solutions Inc.
09.2014 - 10.2015

Backroom Assistant

Deutsche Bank (Trust Department)
04.2007 - 09.2014

High School - undefined

Rizal High School

Elementary School - undefined

Daine Elementary School

Bachelor of Science in Business Management - Major in Management

Rizal Technological University

BSBA - Management

ABE International College of Business And Economics
MARICRIS BERDOS - SALAZAROperations Analyst