Hi, I’m
MARICHU AMORES
SENIOR STORE SUPERVISOR
ROSARIO,PASIG CITY,NCR
Summary
Savvy Senior Store Manager with 16 years overseeing staff, daily activities and business strategies. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills.
Overview
19
years of professional experience
8
years of post-secondary education
Work History
Robinsons Toys Incorporated-Toysrus Eastwood City Bagumbayan Quezon City
Señior Store Supervisor
03.2014 - Current
Job overview
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Identified and recommended areas for improvement in processes with targeted solutions.
- Promoted business strategy by implementing improvements based on guest feedback.
- Controlled and enforced standard operating procedures, security and compliance with laws and system management.
Futureworld One Phils( Apple Authorized Reseller)SM City Masinag Branch Antipolo
Branch Head
03.2012 - 03.2014
Job overview
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Implemented service improvements to enhance sales cycle.
- Resolved various issues impacting sales management and business operations.
Robinsons Specialty Stores IncBonifacio High Street Global Taguig City
Store Supervisor Administration
12.2007 - 06.2011
Job overview
- Maintained customer satisfaction with quick and professional handling of product returns.
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
My Dollar StoreSta Lucia East Mall Cainta Rizal
Store Supervisor
03.2005 - 01.2007
Job overview
- Answered product questions and assisted customers in selection and checkout.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Conducted inventory analysis to determine optimal stock levels.
LCC Mall LegazpiLegazpi City Bicol
Admin Staff
08.2004 - 02.2005
Job overview
- Provided professional services and support in a dynamic work environment.
Education
Camarines Norte State CollegeDaet,Camarines Norte
Bachelor of Science from Business Administration And Marketing Major
06.1999 - 04.2003
University Overview
- Completed professional development in Marketing.
Camarines Norte State College Laboratory SchoolDaet Camarines Norte
High School Diploma
06.1995 - 04.1999
Skills
Inventory management
undefinedTimeline
Señior Store Supervisor
Robinsons Toys Incorporated-Toysrus
03.2014 - Current
Branch Head
Futureworld One Phils( Apple Authorized Reseller)
03.2012 - 03.2014
Store Supervisor Administration
Robinsons Specialty Stores Inc
12.2007 - 06.2011
Store Supervisor
My Dollar Store
03.2005 - 01.2007
Admin Staff
LCC Mall Legazpi
08.2004 - 02.2005
Camarines Norte State College
Bachelor of Science from Business Administration And Marketing Major
06.1999 - 04.2003
Camarines Norte State College Laboratory School
High School Diploma
06.1995 - 04.1999
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