Maricel Velarde
Customer Service Assistant
4571 V Francisco St Sta. Mesa Manila
Summary
Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities. Ready to use and develop negotiation and relationship-building skills in Customer Service Assistant role.
Overview
3
3
years of professional experience
Work History
Salesperson
LCC Department Store
02.2023 - 03.2024
- Consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Counter Salesperson
Teen's Bakeshop
07.2021 - 05.2022
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts
- Increased customer satisfaction by providing personalized service and product recommendations.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Finalized sales by completing payments and required paperwork.
Education
High School Diploma -
Dahat National High School
Dahat Lagonoy Camarines Sur 04.2001 -
Skills
Sales strategy development
Timeline
Salesperson
LCC Department Store
02.2023 - 03.2024
Counter Salesperson
Teen's Bakeshop
07.2021 - 05.2022
High School Diploma -
Dahat National High School
04.2001 -
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