Maricel Taguinod
Accounting Assistant/Customer Service Assistant
2710 M.Hizon Street Sta.Cruz Manila
Summary
Successful Customer Service Assistant 4 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Accounting Assistant
Job Solutions Manpower Agency
Makati City
11.2018 - 12.2022
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Transferred data and documents to facilitate system migration and software updates.
Pharmacy Assistant
Watsons Health And Beauty
Quezon City
11.2017 - 05.2018
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Received incoming supplies and stocked in correct locations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Merchandising Supervisor
Isetann
Manila City
06.2015 - 09.2017
- Established strong vendor relationships to maintain and support business.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Accounting Staff
Citysuper Inc.
Quezon City
05.2013 - 10.2014
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Customer Service Assistant
Supervalue Inc.
Manila
09.2012 - 02.2013
- Managed incoming calls each day with utmost professionalism and knowledgeable service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer questions about product availability and shipment times.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
Bachelor of Science - Business Administration
06.2008 - 05.2012
Skills
Invoice Processing
Records coordination
Payroll Processing
Financial Management
Vendor relationship management
Timeline
Accounting Assistant - Job Solutions Manpower Agency
11.2018 - 12.2022
Pharmacy Assistant - Watsons Health And Beauty
11.2017 - 05.2018
Merchandising Supervisor - Isetann
06.2015 - 09.2017
Accounting Staff - Citysuper Inc.
05.2013 - 10.2014
Customer Service Assistant - Supervalue Inc.
09.2012 - 02.2013
Cagayan State University - Bachelor of Science, Business Administration
06.2008 - 05.2012