Maricel Radam
Sales Manager
Maragusan Davao De Oro
Summary
Dynamic and results-driven Retail Sales Associate and Wait Staff Member with a proven track record at Self Employed and Derek. Expert in sales trends and customer service, boosting sales and client loyalty through exceptional communication and problem-solving skills. Skilled in cash handling and teamwork, consistently enhancing customer satisfaction and workplace efficiency. Attentive any situational event to do able multitask and responsible.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Self Employed
Maragusan
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Wait Staff Member
Derek
Angeles Pampanga
04.2019 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Created appealing table settings and dining room layouts for special occasions and events.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Hardware Servicing And Information Communication T - Computer Installation And Repair Technology
Informatic Technical Institute
Maragusan Davao De Oro 04.2011
Skills
Store opening and closing
undefinedTimeline
Retail Sales Associate
Self Employed
01.2023 - Current
Wait Staff Member
Derek
04.2019 - 09.2022
Hardware Servicing And Information Communication T - Computer Installation And Repair Technology
Informatic Technical Institute
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