Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maricel Radam

Maricel Radam

Sales Manager
Maragusan Davao De Oro

Summary

Dynamic and results-driven Retail Sales Associate and Wait Staff Member with a proven track record at Self Employed and Derek. Expert in sales trends and customer service, boosting sales and client loyalty through exceptional communication and problem-solving skills. Skilled in cash handling and teamwork, consistently enhancing customer satisfaction and workplace efficiency. Attentive any situational event to do able multitask and responsible.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Self Employed
Maragusan
01.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Wait Staff Member

Derek
Angeles Pampanga
04.2019 - 09.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Hardware Servicing And Information Communication T - Computer Installation And Repair Technology

Informatic Technical Institute
Maragusan Davao De Oro
04.2011

Skills

Store opening and closing

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Timeline

Retail Sales Associate

Self Employed
01.2023 - Current

Wait Staff Member

Derek
04.2019 - 09.2022

Hardware Servicing And Information Communication T - Computer Installation And Repair Technology

Informatic Technical Institute

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Maricel RadamSales Manager