Maricel Radam
Sales Manager
Maragusan Davao De Oro
Summary
Dynamic and results-driven Retail Sales Associate and Wait Staff Member with a proven track record at Self Employed and Derek. Expert in sales trends and customer service, boosting sales and client loyalty through exceptional communication and problem-solving skills. Skilled in cash handling and teamwork, consistently enhancing customer satisfaction and workplace efficiency. Attentive any situational event to do able multitask and responsible.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Self Employed
Maragusan
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Wait Staff Member
Derek
Angeles Pampanga
04.2019 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Created appealing table settings and dining room layouts for special occasions and events.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Hardware Servicing And Information Communication T - Computer Installation And Repair Technology
Informatic Technical Institute
Maragusan Davao De Oro 04.2011
Skills
Store opening and closing
Cash Handling
Point of sale operation
Sales expertise
Product and service sales
Sales trends
Organization
Problem-Solving
Excellent Communication
Eager to learn and multi tasking
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Written Communication
Dependable and Responsible
Attention to Detail
Timeline
Retail Sales Associate
Self Employed
01.2023 - Current
Wait Staff Member
Derek
04.2019 - 09.2022
Hardware Servicing And Information Communication T - Computer Installation And Repair Technology
Informatic Technical Institute