Maricel Paculanang
San Miguel
Summary
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Overview
6
6
years of professional experience
Work History
Service Crew
McDonald's Philippines (Golden Arches Development Corporation)
02.2020 - Current
- Ensured customer satisfaction through attentive service and prompt responses to inquiries.
- Exceeded customer expectations by delivering personalized service and timely assistance.
- Maintain quality control procedures
- Executed order-taking, menu suggestions, payment processing, and order presentation efficiently.
Education
Vocational Graduate - Tourism Management
Microlink Institute of Science and Technology
San Miguel, Bulacan07-2026
Skills
POS system proficiency
Positive customer interactions
Multitasking and pressure management
Complex environment adaptability
Communication and interpersonal skills
References
- Kristina, Jimenez, People Development Manager (McDonald’s), 0970-593-2809, McDonald’s
- Andrea, De Guzman, Shift Manager (McDonald’s), 0905-190-4174, McDonald’s
PERSONAL BACKGROUND
- Age: 27 yrs old
- Gender: Female
- Marital Status: Single
- Citizenship: Filipino
- Height: 153cm
- Weight: 65kgs
Timeline
Service Crew
McDonald's Philippines (Golden Arches Development Corporation)
02.2020 - Current
Vocational Graduate - Tourism Management
Microlink Institute of Science and Technology