Years of Education Experience
MARICEL ALVARADO
Virtual Assistant
City of Mati
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
Work History
Owner & Manager
EATUP & COFFEE
08.2023 - Current
- Ensure compliance with food safety regulations, oversee day-to-day operations, manage staff, address customer concerns, and prioritize profitability while delivering excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed day-to-day business operations.
Household Cleaner
Private Family
08.2013 - 05.2023
- Domestic tasks include cleaning, laundry, babysitting, meal preparation, and assisting with home-based activities
- Also involved in following homeowner preferences, creating financial statements, and organizing tasks.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Changed bed linens and collected soiled linens for cleaning.
Sales Representative
Private Company
12.2008 - 02.2012
- Assists customers in product selection, engages in suggestive selling, and shares product knowledge
- Responds to customer inquiries, directs them to relevant product areas, and alerts management to security concerns
- Also helps with inventory management tasks like receiving and stocking merchandise.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Education
Advanced Diploma in Hotel & Restaurant Management -
GEA INSTITUTE Singapore
Bachelor of Science in Information Technology - undefined
Davao Oriental State University
Computer-Based Information System - undefined
Davao Oriental State University
Skills
Professional Networking
Teamwork and Collaboration
Inventory Management
Start-Up Operations
Customer Service
Task Prioritization
Effective Communication
Direct Sales
Restroom detailing
Time management abilities
Cleaning techniques
Organizational Skills
Timeline
Owner & Manager
EATUP & COFFEE
08.2023 - Current
Household Cleaner
Private Family
08.2013 - 05.2023
Sales Representative
Private Company
12.2008 - 02.2012
Advanced Diploma in Hotel & Restaurant Management -
GEA INSTITUTE Singapore
Bachelor of Science in Information Technology - undefined
Davao Oriental State University
Computer-Based Information System - undefined
Davao Oriental State University