Maricel Abolucion
Badiangan, Iloilo
Summary
Experienced non-medical care provider offering 7 years of expertise in providing in-home care. Prepared to deliver reliable and efficient domestic assistance, prioritizing tasks with ease while providing friendly and engaging companionship. Effective team collaborator, adaptable to evolving demands, and focused on achieving tangible results. Known for strong work ethic, dependability, and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Telus Digital Philippines
02.2022 - 01.2025
- .Receive and respond to customer inquiries through phone and chat while providing accurate and relevant information to their concerns.
- Resolve customer concerns and complaints in a timely manner and professional manner.
- Use problem-solving skills to troubleshoot customers issue and provide effective solutions.
- Collaborate with other team members and departments to address comple customers inquiries.
Customer Service Associate
Sagility
10.2020 - 01.2023
- Assisted customers through phone with positive attitude and focus on customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided detailed information for medical insurance coverage and eligibility
- Gathered information and thoroughly documents resolution given for accurate tracking and analysis
Household Service Worker
Saleh Abdullah Alshatti
03.2012 - 11.2019
- Performed light housekeeping to ensure household cleanliness and orderliness
- Managed finances for bill payments, marketing and household expenses
- Established affectionate and fun relationship with the children by physical and verbal daily interaction
- Assisted the children with homework and school projects
- Supervised household while employers were on vacation or business trip
Education
Bachelor In Secondary Education - Education
West Visayas State University
Janiuay, Iloilo11.2019
Skills
- Childcare
- Activities of daily assistance
- Relationship development
- Customer service
Timeline
Customer Service Representative
Telus Digital Philippines
02.2022 - 01.2025
Customer Service Associate
Sagility
10.2020 - 01.2023
Household Service Worker
Saleh Abdullah Alshatti
03.2012 - 11.2019
Bachelor In Secondary Education - Education
West Visayas State University
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