Maria Theresa Solo
Santa Maria Davao Occidental
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
VXI Centrale
Davao City
09.2022 - 11.2022
- Working under COMCAST NED 3P
- Handling both technical support and sales department
- Works 8-hours graveyard shifts
Manager
Marilyn Pharmacy And General Merchandise
Santa Maria Davao Occidental
07.2016 - 08.2022
- Handling the overall departments including human resources and accounting department
- Handling customer's complaints and requests
- Handling employee issues, complaints, as well as requests
- Handling the orders and checking of expired medicines, making sure that there will be enough stocks for the whole week
- Handling the renewals of both pharmacist LTO License, and pharmacy FDA License
Education
Bachelor of Science - Nursing
Polytechnic College of Padada
Digos City09.2020
Skills
- Passionate about learning and committed to continual improvement
- Demonstrated strong organizational and time management skills while managing multiple projects
- Microsoft PowerPoint
- Staff Training
- Active Listening
- Order Fulfillment
- Account Management
- Stocking and Replenishing
- Microsoft Word
- Microsoft Excel
- Customer Service
- Technical Support
Languages
English
Upper intermediate (B2)
Timeline
Customer Service Representative
VXI Centrale
09.2022 - 11.2022
Manager
Marilyn Pharmacy And General Merchandise
07.2016 - 08.2022
Bachelor of Science - Nursing
Polytechnic College of Padada
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