Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Theresa Solo

Santa Maria Davao Occidental

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

VXI Centrale
Davao City
09.2022 - 11.2022
  • Working under COMCAST NED 3P
  • Handling both technical support and sales department
  • Works 8-hours graveyard shifts

Manager

Marilyn Pharmacy And General Merchandise
Santa Maria Davao Occidental
07.2016 - 08.2022
  • Handling the overall departments including human resources and accounting department
  • Handling customer's complaints and requests
  • Handling employee issues, complaints, as well as requests
  • Handling the orders and checking of expired medicines, making sure that there will be enough stocks for the whole week
  • Handling the renewals of both pharmacist LTO License, and pharmacy FDA License

Education

Bachelor of Science - Nursing

Polytechnic College of Padada
Digos City
09.2020

Skills

  • Passionate about learning and committed to continual improvement
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Microsoft PowerPoint
  • Staff Training
  • Active Listening
  • Order Fulfillment
  • Account Management
  • Stocking and Replenishing
  • Microsoft Word
  • Microsoft Excel
  • Customer Service
  • Technical Support

Languages

English
Upper intermediate (B2)

Timeline

Customer Service Representative

VXI Centrale
09.2022 - 11.2022

Manager

Marilyn Pharmacy And General Merchandise
07.2016 - 08.2022

Bachelor of Science - Nursing

Polytechnic College of Padada

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Maria Theresa Solo