Maria Theresa Go

Biologist

Summary

Dynamic professional with experience as a Medical Indexer at Freight Process Outsourcing Solutions Inc., adept at enhancing searchability of clinical data. Proven customer service skills and strong communication abilities, coupled with expertise in data entry and problem-solving, drive successful outcomes in fast-paced environments. Committed to delivering exceptional results and fostering collaboration.

Overview

years of professional experience

Work History

Medical Indexer

Freight Process Outsourcing Solutions Inc.

02.2023 - 11.2024

Indexing clinical information in medical journals, such as clinical drug trials, scientific research, and innovation.
Inputting indexed terms to a database to make it easily searchable by medical professionals worldwide

Customer Service Representative

Virtual Staffing Solutions

08.2022 - 11.2022

Answering questions and concerns of customers regarding with free COVID test kits from their insurance.
Processing a customer's request for free COVID test kits through their insurance by requesting the medicare card details as well as their other information.

Education

Bachelor of Science - Biology

Leyte Normal University

Tacloban City, Province Of Leyte, Philippines

06-2022

Skills

Customer Service

Communication skills ( verbal & written)

Computer Literacy (MS Word, Excel, PPT)

Data Entry

Organizational skills

Problem-solving aptitude

Teamwork and collaboration

Adaptability and flexibility

Achievements

Academic Excellence Award in elementary and senior high school.
Championship Award in Futsal.
Listed as one of the top agents in previous company.
Commended by one of the customers for a good customer support.
Attained a scholarship for medicine in February.

Languages

Tagalog
English
Waray waray
Bisaya

Timeline