Maria Teriefel Piala
Toledo City, Province of Cebu
Summary
Accomplished HR Personnel and Administrative Assistant with a proven track record at Jer Tec's Construction Corporation. Skilled in data entry and customer service, I significantly enhanced employee engagement and streamlined office processes. Expert in fostering professional development and optimizing resource allocation, contributing to improved organizational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Human Resource Personnel
Jer Tec's Construction Corporation
09.2018 - Current
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Facilitated open lines of communication between employees and management to address workplace issues effectively.
- Participated in the development of employee recognition programs, celebrating achievements and fostering a culture of appreciation within the organization.
- Organized professional development opportunities for employees to enhance their skills and advance their careers within the company.
- Played an integral role in workforce planning efforts by analyzing current staff levels against future needs based on organizational objectives.
Admin Assistant
Jer Tec's Construction Corporation
09.2014 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Branch Secretary
Shorr Industrial Sales Inc.
03.2010 - 07.2012
- Enhanced office efficiency by streamlining processes and implementing new organizational systems.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Ensured compliance with industry regulations by maintaining accurate records, conducting audits, and updating policies as needed.
- Improved customer satisfaction ratings through attentive service and quick issue resolution.
- Optimized resource allocation by monitoring budgets, analyzing expenses, and making cost-saving recommendations.
- Supported branch manager in decision-making by preparing comprehensive reports on branch performance.
Education
Bachelor of Science - Information And Computer Systems
University of Cebu
Sangciangko St, Colon Cebu City04-2002
Skills
Administrative Support
Data Entry
Computer Skills
Filing
Document Control
Customer Service
Time Management
Timeline
Human Resource Personnel
Jer Tec's Construction Corporation
09.2018 - Current
Admin Assistant
Jer Tec's Construction Corporation
09.2014 - 08.2018
Branch Secretary
Shorr Industrial Sales Inc.
03.2010 - 07.2012
Bachelor of Science - Information And Computer Systems
University of Cebu
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