Maria Teriefel Piala
Administrative Assistant
Toledo City, Province of Cebu
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer service at Jertec's Construction Corporation. Excelled in document control and data entry, boosting team productivity by over 30%. Skilled in fostering professional relationships and adept in time management, consistently delivering results beyond expectations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Jertec's Construction Corporation
Toledo City, Cebu
09.2014 - Current
- Managed incoming calls, emails and faxes per day from Supervisors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Archive Clerk
Asec Asia Phils., Inc.
Alabang, Muntinlupa Manila
11.2006 - 03.2010
- Maintained up-to-date knowledge on industry best practices in archive management, ensuring that the department remained at the forefront of efficient operations.
- Conducted regular audits of archived materials to maintain accuracy and prevent loss or damage.
- Utilized advanced research skills, successfully locating hard-to-find documents upon request.
- Enhanced retrieval efficiency with the digitization of physical records for easy access.
- Ensured accuracy in recordkeeping through meticulous data entry and verification procedures.
- Contributed to the preservation of historical documents by implementing proper storage techniques and environmental controls.
- Coordinated with other departments for the transfer and intake of new archival materials as needed.
- Provided training for new Archive Clerks, ensuring they were well-equipped to handle their responsibilities efficiently.
- Maintained confidentiality of sensitive information by adhering to strict privacy guidelines and regulations.
Receptionist
PNGPA
Laguna
04.2004 - 03.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Information Technology
University of Cebu
Cebu 03.2020 - 04.2020
Skills
Office Administration
Timeline
Bachelor of Science - Information Technology
University of Cebu
03.2020 - 04.2020
Administrative Assistant
Jertec's Construction Corporation
09.2014 - Current
Archive Clerk
Asec Asia Phils., Inc.
11.2006 - 03.2010
Receptionist
PNGPA
04.2004 - 03.2005
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