MARIA TERESA DUNQUE
Tanjay City
Summary
Certified professional with strong background and extensive experience in taking care of patients with disabilities, chronic illnesses, cognitive impairments, and age-related issues, delivering high-quality support and compassionate care to clients. Adept at team collaboration and maintaining flexibility with changing needs. Skilled in personal care, medication management, and creating safe, nurturing environment. Known for reliability and achieving results in client satisfaction and well-being. Demonstrates the highest level of honesty and integrity in serving patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Private Employers
12.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
Healthcare Customer Service Representative
Virtual Assistance Online
02.2021 - 11.2023
- Formulating assignments in accordance with prescribed specifications
- Finding clients to acquire to a specific business
- Great and effective in client communications in addressing any concerns or queries
- Works independently to resolve certain problems
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
Quality Assurance in-line Inspector
International Pharmaceutical Inc.
08.2019 - 01.2021
- Effectively communicate across all departments and levels of management
- Verify manufacturing steps and techniques
- Inspection of in-process and finished products
- Assist in training of new personnel
- Ensuring that pharmaceutical products are safe and effective
- Coordinate the receipt, sampling, and inspection of incoming materials and goods
- Review supplier documentation, packaging, labels, and physical product against specifications and purchase requirements to ensure completeness and accuracy of orders
- Works independently to identify Quality issues, initiate nonconformance reports, and recommend corrective actions
Pharmacy Assistant
Watsons Pharmacy
04.2018 - 06.2019
- Verifies that prescriptions are filled correctly and in a timely manner
- Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions
- Performs administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory (receives, records, and stores medications coming into the pharmacy)
- Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies
- Places orders for additional drugs as directed by the pharmacist
- Completes patients/customers' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products
Medical Representative
Firstbay Pharma
02.2016 - 03.2018
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Education
CAREGIVING NCII
UHA CAREGIVER ACADEMY
Dumaguete, Province Of Negros Oriental, Philippines05-2024
Bachelor of Science - Pharmacy
University of Southern Philippines Foundation
11-2015
High School Diploma -
IMMACULATE HEART ACADEMY
Tanjay, Province Of Negros Oriental, Philippines01-2011
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Problem-solving skills
- Technical skills
- Adaptability to change
- Emotional support
- Personal hygiene assistance
- Compassionate care
- Medication administration
- Housekeeping tasks
- Toileting support
Certification
- NATIONAL CERTIFICATE II in CAREGIVING
- On-the-Job Training at Sto. Niño Children Homes Foundation
- Occupational First Aid & BLS-CPR with AED Training at PHILIPPINE RED CROSS Negros Oriental Chapter
Timeline
Elderly Caregiver
Private Employers
12.2023 - Current
Healthcare Customer Service Representative
Virtual Assistance Online
02.2021 - 11.2023
Quality Assurance in-line Inspector
International Pharmaceutical Inc.
08.2019 - 01.2021
Pharmacy Assistant
Watsons Pharmacy
04.2018 - 06.2019
Medical Representative
Firstbay Pharma
02.2016 - 03.2018
CAREGIVING NCII
UHA CAREGIVER ACADEMY
Bachelor of Science - Pharmacy
University of Southern Philippines Foundation
High School Diploma -
IMMACULATE HEART ACADEMY
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