Hi, I’m
Marianne Del Rosario
Business Development Manager
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
8
years of professional experience
1
Language
Work History
MCA Interactive
Business Development Manager
08.2022 - 03.2023
Job overview
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Compiled product and customer data to generate informed profit projections.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed 10 -15 Business Development Representatives
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
Halowin
Customer Service Provider
04.2020 - 08.2022
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Tracked customer service cases and updated service software with customer information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
48 PacificMakati City
Business Development Manager
06.2021 - 03.2022
Job overview
- • Reached out to potential customers via telephone, email, and in-person inquiries.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
• Compiled product and customer data to generate informed profit projections.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations.
• Performed client research and identify opportunities for account growth, account penetration and market expansion.
• Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
• Negotiated, prepared and signed contracts with clients.
• Collaborated with sales and marketing departments to support project rollout.
Increased sales by 10%
SiGMA Makati
Business Development Manager - Asia
02.2020 - 05.2021
Job overview
- Part of sales team who builds and maintains relationships with clients and customers
- Create and enforce plans that will help meet needs of customers
- Work quickly to address and resolve customer issues
- Notify sales team of new sales and cross-selling opportunities
- Become familiar with competitors to stay ahead of them
- Encourage high sales and good customer service practices
- Create strategies and work with clients to boost their brand
- Help promote and maintain positive company image
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Managed team of 10 Customer Support Agents
- Worked with Sales and Marketing departments to facilitate communication and deliver personalized solutions to customers.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Built relationships with customers and community to establish long-term business growth.
- Drove sales by developing multi-million dollar contract sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
NEUPHOTIC ASIA LTD
Global Sales Manager
05.2020 - 04.2021
Job overview
- Prepare monthly reports
- Develop and implement an operational plan for various products
- Design various innovative marketing strategies to increase sales for all products
- Maintain all activities related to product marketing and provide support to sales and establish effective marketing communication
- Develop and maintain good professional relationships with main accounts and strategic partners of the company
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Built relationships with customers and community to establish long-term business growth.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Coordinate with the Marketing team to determine international marketing applications and ensure compliance with the company's rule
- Analyze and identify an appropriate partner for each product in a geographic market
- Monitor and recommend improvements to sales plans to achieve all key business objectives
- Provide and implement various company pricing policies
- Administer sales pipeline and improve opportunitiesfor sales
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
TXI CommerceMakati
Business Development Manager
03.2015 - 01.2020
Job overview
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Compiled product and customer data to generate informed profit projections.
- Represented company and promoted products at conferences and industry events.
- Kept meticulous client notes and updated account information in company databases.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
- Drove sales by developing multi-million dollar contract sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
Education
Saint Joseph's CollegeQuezon City
Bachelor of Science from Business Administration
06.1989 - 03.1994
Skills
Customer Relationship Management Software (CRM)
Budgeting and reporting
Negotiation expert
Excellent time management skills
Microsoft Outlook, Word and Excel
Schedule Management
Telemarketing expertise
CRM
Customer Relations
Account management
Quality control
Marketing
Cold Calling
Revenue Generation
Territory Management
Order management
Campaign development
Business development and planning
Verbal and written communication
Goals and performance
Product and service sales
Strategic planning
Operations
Vendor management
Relationship building and management
Forecasting ability
Networking strength
Database Management
Sales expertise
Market understanding
Staff Management
Performance metrics
Relationship building and rapport
Prospect targeting
Goal-setting
Key decision making
New Business Development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Manager
MCA Interactive
08.2022 - 03.2023
Business Development Manager
48 Pacific
06.2021 - 03.2022
Global Sales Manager
NEUPHOTIC ASIA LTD
05.2020 - 04.2021
Customer Service Provider
Halowin
04.2020 - 08.2022
Business Development Manager - Asia
SiGMA
02.2020 - 05.2021
Business Development Manager
TXI Commerce
03.2015 - 01.2020
Saint Joseph's College
Bachelor of Science from Business Administration
06.1989 - 03.1994