MARIANI JOY DEL PRADO
Davao City, Province Of Davao Del Sur
Summary
Knowledgeable English as Secondary Language Teacher with solid background in developing engaging lesson plans and fostering positive learning environment. Successfully guided students to achieve academic milestones through innovative teaching methods. Demonstrated proficiency in classroom management and curriculum development.
Overview
11
11
years of professional experience
Work History
INBOX MANAGER
MINTLEADS
01.2024 - 11.2024
- Reply to emails, schedule calendar, handle all customer support and social media messages, create templates to automate your communication flow and get you down to Inbox Zero every day by replying to all messages
INSURANCE VERIFIER
DOMINION FERTILITY
01.2023 - 01.2024
- Doing inbound and outbound calls - collecting patient information needed to facilitate healthcare treatment
- This could include basic information such as name, date of birth, and contact details, as well as more complex information such as medical history, current symptoms, and insurance coverage
- Uploading necessary files
- Also, keeping track of the CRM and responding to leads' emails and text messages
INTAKE COORDINATOR
DOMINION FERTILITY
01.2021 - 01.2023
- As an Intake Coordinator, I'm the first point of contact for patients at a healthcare facility and do the following: Greeting patients and making them feel comfortable upon arriving, gathering necessary personal and medical information from patients, assisting patients with admissions paperwork and entering it into the facility's system, Confirming patients' insurance coverage and explaining benefits, Coordinating and scheduling initial and follow-up appointments, Liaising with medical professionals to ensure smooth patient flow, Keeping patient records accurate and up-to-date, Offering patients information about the treatment process and facility services, Addressing patient questions and concerns via phone or email, and adhering to privacy and confidentiality standards, such as HIPAA regulations
PREFERRED PARTNERS VA
HEYL
01.2020 - 01.2021
- Oversees administrative tasks, manages data collection and reports, and represents the department in audits
BILLING EXECUTIVE
NEXUS HEALTHCARE
01.2019 - 01.2020
- Calculating and collecting payments for services like procedures, tests, or surgeries
- Work closely with patients to create a payment plan that works best with their budget while also providing an invoice after each visit so they can collect payment promptly
INSURANCE SENIOR EXECUTIVE
WNS GLOBAL SERVICES
01.2018 - 01.2019
- Processes policy documents, monitors policy schedule, and updates policy renewal status
- Prepares application and administrative documents for submission
- Handles and provides case management for clients' insurance applications
FINANCIAL EXECUTIVE
SUTHERLAND GLOBAL SERVICES
01.2016 - 01.2018
- Handles customer questions about things like opening accounts, and helping with loan applications and credit cards
- Works with customer account information and account changes
- And helps educate customers about self-service options such as online banking
ESL TEACHER
GENSEE
09.2013 - 01.2018
- Teach English language skills to non-native speakers, including reading, writing, speaking, and listening
- Develop and implement lesson plans that align with the curriculum and meet the needs of individual students
- Assess student progress through regular quizzes, tests, and assignments
Education
BACHELOR OF SCIENCE - EDUCATION
Cotabato Foundation Colleges of Science and Technology
Skills
- Motivating students
- Behavior management
- Collaborative learning
- Group and individual instruction
- Student assessment
- FLUENT IN English
Timeline
INBOX MANAGER
MINTLEADS
01.2024 - 11.2024
INSURANCE VERIFIER
DOMINION FERTILITY
01.2023 - 01.2024
INTAKE COORDINATOR
DOMINION FERTILITY
01.2021 - 01.2023
PREFERRED PARTNERS VA
HEYL
01.2020 - 01.2021
BILLING EXECUTIVE
NEXUS HEALTHCARE
01.2019 - 01.2020
INSURANCE SENIOR EXECUTIVE
WNS GLOBAL SERVICES
01.2018 - 01.2019
FINANCIAL EXECUTIVE
SUTHERLAND GLOBAL SERVICES
01.2016 - 01.2018
ESL TEACHER
GENSEE
09.2013 - 01.2018
BACHELOR OF SCIENCE - EDUCATION
Cotabato Foundation Colleges of Science and Technology
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