MARIANHIE C. FRANCISCO
Front Desk Officer/Cashier
PASIG
Summary
Experienced professional seeking a dynamic company to drive growth and development in my chosen field. Passionate about making a meaningful impact and eager to take on new challenges. Dedicated to continuous learning and professional development to stay ahead in the industry. Committed to delivering results and exceeding expectations in a collaborative team environment.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Front Desk Officer/Cashier
MEACO ROYAL HOTEL INC
09.2019 - 07.2025
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Maintain the reception area, ensuring it is tidy and presentable.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain visitor logs and issue visitor badges when necessary.
- Provide basic and accurate information to visitors or callers.
- Manage meeting room bookings and coordinate schedules.
- Assist with various administrative tasks such as data entry, filing, and document management.
On The Job Training/Ticketing Office
WOW TRAVEL & MORE INC
11.2018 - 02.2019
- Plan and sell transportations, accommodations, insurance and other travel services;
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations;
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers.
- Book transportation, make hotel reservations and collect payment/fees
- Deal with occurring travel problems, complaints or refunds
Front desk Officer
NSU HOSTEL
06.2018 - 10.2018
- Answer the phone calls in every time we had a guest who inquired in the hotel;
- Entertained and greet every guest who entered the hotel;
- Received the checked every time we had visitor in the hotel;
- Arranged all the files and maintaining the area clean and organized;
Education
Bachelor of Science - Tourism
Biliran Province State University
Naval, Biliran 01.2018 - 01.2019
High School - undefined
Almeria National High School
Almeria, Biliran 01.2013 - 01.2014
Elementary School - undefined
Caucab Elementary School
Caucab, Almeria 01.2009 - 01.2010
Skills
- Display patience in stressful situations;
- Can solve ticketing problem with customers immediately;
- Can work anytime as required;
- Willing to explore new things and interested in improving efficiency on assigned tasks
- Knowledge of office equipment (eg, printers, scanners, intercom systems)
- Familiarity with administrative and clerical procedures
- Ability to handle confidential information with integrity
Certification
FEBRUARY 7, 2018, BILIRAN PROVINCE STATE UNIVERSITY GENDER AND DEVELOPMENT, Office of Naval, Biliran
References
Mariel, Francisco, General Manager, 514-5709, Pasig South Credit Cooperative, 246 Sta. Monica Bo., Kapitolyo, Pasig
Disclaimer
I hereby certify that the aforementioned information is true and correct. MARIANHIE C. FRANCISCO
PERSONAL DATA
- Date of Birth: July 22, 1997
- Place of Birth: Caucab, Almeria, Biliran
- Age: 27 yrs.
- Religion: Born Again Christian (AFGC)
- Nationality: Filipino
- Civil Status: Single
- Height: 5’3”
- Weight: 50 Kg
- Father’s name: Yolando B. Francisco
- Occupation: Farmer, Fisherman
- Mother’s name: Irenea C. Francisco
- Occupation: House Wife
Timeline
Front Desk Officer/Cashier
MEACO ROYAL HOTEL INC
09.2019 - 07.2025
On The Job Training/Ticketing Office
WOW TRAVEL & MORE INC
11.2018 - 02.2019
Front desk Officer
NSU HOSTEL
06.2018 - 10.2018
Bachelor of Science - Tourism
Biliran Province State University
01.2018 - 01.2019
High School - undefined
Almeria National High School
01.2013 - 01.2014
Elementary School - undefined
Caucab Elementary School
01.2009 - 01.2010
Similar Profiles
ABHILASH VALIYA VEETILABHILASH VALIYA VEETIL
Front desk operator at Royal Inn & Suites, Royal Inn & Suites HotelFront desk operator at Royal Inn & Suites, Royal Inn & Suites Hotel
Dorothy GhansahDorothy Ghansah
Camarera de sala en restaurante con rango at Hotel Canfranc estación A Royal hideaway hotelCamarera de sala en restaurante con rango at Hotel Canfranc estación A Royal hideaway hotel
Hom Bahadur KatherHom Bahadur Kather
Kitchen Porter, House keeping at Spice Safari, Iris Hotel, The Royal Victoria HotelKitchen Porter, House keeping at Spice Safari, Iris Hotel, The Royal Victoria Hotel
VENJIE DELA VEGAVENJIE DELA VEGA
Customer Advocate at Boldr Inc.Customer Advocate at Boldr Inc.
HELEN GRACE DEMINGOYHELEN GRACE DEMINGOY
Customer Service Representative at UnifyCXCustomer Service Representative at UnifyCX