Maria Nerissa Felicisima Austria
Muntinlupa City
Summary
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management.
Proven track record of fostering strong team collaboration and driving results through strategic initiatives.
Skilled in conflict resolution, training and development, and organizational development.
Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
22
22
years of professional experience
Work History
Country HR Manager
MHE-Demag (P) Inc. / Konecranes (PH) Inc.
07.2012 - 06.2025
- Strategic HR Planning: Led the HR team in driving the implementation of HR strategies that align with the organization's overall business goals ensuring strategic coherence.
- People and Culture/Employee Engagement: Led people and culture activities by developing competitive motivational programs fostering a positive work environment that significantly enhanced employee engagement and retention.
- Performance and Talent Management: Manage the employees KPIs and performance evaluation processes. Coordinate with people managers in setting performance goals, and implement measures to drive high performance and promotes talent development.
- Recruitment & Onboarding: Ensure that the entire talent acquisition end-to-end process is being implemented in accordance with HR Global standards and procedures establishing a high-quality workforce.
- Compensation & Benefits: Oversee and managed employee salary scales, benefits programs, and other remuneration packages in compliance with local regulations.
- HR & Company Policy Development: Draft, review, and implement HR and other company policy including creating employee handbooks and manuals and other company official documentation.
- Employee Relations & Conflict Resolution: Ensure that employee conflicts are resolve in accordance to local labor regulations. Act as the connection between management and staff to solve conflicts, manage disciplinary matters, and build a positive workplace culture that fosters good employee relations.
- HR Data Management: Manage employee databases and all HR process system tools used in recruitment, performance and talent management, surveys and training.
- Legal Compliance: Ensure all HR functions, policies, and procedures are in compliance with global and country employment laws and regulations.
- Training & Development: Oversee, developed and implemented learning programs for all employees that enhanced employee skills and capabilities for both career and organizational development.
Head Hunter (Project-based Consultant)
Colgate Palmolive Philippines, Inc.
04.2012 - 06.2012
- Work Description:
- - Source-out qualified candidates for different vacant positions in the company
- - Facilitate recruitment of employees
- - Implement recruitment process and programs
- - Coordinates with different sources of applicants
- - Screen and pre-qualifies applicants
Personnel/HRD and Service Manager
Global Business Support Services, Inc.
03.2008 - 05.2011
- Work Description as Personnel/HRD Manager
- Heads and manages the human resource and development of our company. This includes the following:
- -Ensures effective and productive recruitment and hiring strategies of staff and project employees are being implemented consistently
- -Develop and implement company policies, procedures and programs
- -Implementation of necessary disciplinary actions to employees with infractions
- -Evaluating and monitoring employee's performance
- -Conceptualizing and implementing motivational programs for managers, officers, staff and project personnel
- -Monitors and upgrade employee's salaries and benefits in accordance to labor code
- -Conducts counseling to employees both in their professional or personal problems
- -Coordinates with different government agencies, institutions and other companies with regards to recruitment, people development and community services
- - Represents the company in dealing with different labor relation issues
- - Heads the training team of the company
- - Develop and implement different training programs for all employees and project personnel
- - Work closely with operations department in conducting trainings to enhance the skills of our people in providing quality service to our clients
- -Organize and coordinates different company programs and activities
- Work Description as Service Manager
- - Manages Manpower Operations
- - Manages client business representations
- - Directly coordinates with client representatives for the implementation of their standard operational policies and procedures.
- - Visits all regional job sites within NCR, Luzon, Visayas and Mindanao
- - Develops different marketing concepts and programs that promote the company’s products and services.
- - Implement and comply with the quality management system
- -Train and develop managers, regular staff and project employees
Personnel and Admin Manager
Gervasio Security & Investigation Agency, Inc.
11.2003 - 07.2007
- Work Description:
- Responsibilities:
- Manage the human resources of our company. This includes the following:
- -Recruitment and hiring of employees
- -Implementation of company rules and regulations
- -Implementation of necessary disciplinary actions to employees with infractions
- -Evaluating and monitoring employee's performance
- -Conceptualizing and implementing motivational programs
- -Monitors and upgrade employee's salaries and benefits in accordance to labor code
- -Conducts counseling to employees both in their professional or personal problems
- -Work closely with the training and operations department in conducting trainings to enhance the skills of our people in providing quality service to our clients.
- Secondary Administrative Responsibilities:
- -Prepares bidding requirements for prospective clients
- -Prepares client contracts
- -Process government clearances, permits and other requirements
- -Visit clients and represent the company in different organizational or client meetings
- -Assist in the implementation of ISO standards
- -Assist the training department in conducting lectures and other training activities or corporate seminars
Education
Industrial Design
University of Santo Tomas
Skills
- Microsoft office and SAP proficiency
- Training, mentoring & PeopleDevelopment
- Employee Engagement
- Recruitment & Hiring
- Human resources operations
- Onboarding and orientation
- Labor and Employee Relations
- Organization and Change Management
- People Management
- Benefits and compensation management
- Talent Management
- Workforce Planning
References
Available upon request
ADDITIONAL QUALIFICATIONS
- In addition to Bachelor Degree in Fine Arts Major in Industrial Design:
- I have attended and completed different trainings, seminars and workshops both here and abroad that enable me to enhance my management skills. This includes ISO management seminar, Problem Solving and Decision Making, Coaching Basics, Talent Programs, Dual Training - Train the Trainer Certification, Values Train the Trainer Certification and others conducted by company internal and external trainers and well-known motivational speakers such as Stephen Covey, Dr. Myles Munroe and John Maxwell.
Timeline
Country HR Manager
MHE-Demag (P) Inc. / Konecranes (PH) Inc.
07.2012 - 06.2025
Head Hunter (Project-based Consultant)
Colgate Palmolive Philippines, Inc.
04.2012 - 06.2012
Personnel/HRD and Service Manager
Global Business Support Services, Inc.
03.2008 - 05.2011
Personnel and Admin Manager
Gervasio Security & Investigation Agency, Inc.
11.2003 - 07.2007
Industrial Design
University of Santo Tomas
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