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Associate Principal Engineer

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Passionate Advocate with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.

Customer Service Representative bringing top-notch skills in oral communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

I am  highly motivated  and results- driven professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.I have tracked record of achievement which i will replicate in this position.In my last role i was praised by my managers for my flexibility with my job description and how i contributed new ideas to help the company growth.I am also known for my exceptional  communication skills both verbal and written,which enable  me to collaborate effectively with cross functional teams and convey complex ideas in a clear and concise manner.I thrive under pressure and adept at prioritising task to meet important deadlines.Furthermore my commitments to continues improvement drives me to stay up-to-date with industry trends amd emerging technology.I am confident that my adaptability,teamwork and dedication make me a valuable asset to any organisation.I am experienced in use of microsoft  office software.Over recent years i have developed a diverse set of skills and qualities,which i believe will add values to the team.My problem solving skills mean i will always take ownership of difficult challenges whenever they occur and provided exclusive support when  needed to help achieve business goals. 

Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Maria Marcosa Moraña

Summary

Overview

Work History

Blended Customer Service Representative/Help Desk

Customer Service Representative

Customer Service Representative

Customer Service Representative

CAD Operator/Estimator

Customer Service Representative

Production Operator

OJT CAD Operator

Draftsman

Education

AUTOCAD and REVIT ARCHITECTURE -

ARCHITECTURAL TECHNOLOGY -

High School Diploma -

Elementary School -

Skills

Timeline

Blended Customer Service Representative/Help Desk

Customer Service Representative

Customer Service Representative

Customer Service Representative

CAD Operator/Estimator

Customer Service Representative

Production Operator

OJT CAD Operator

Draftsman

AUTOCAD and REVIT ARCHITECTURE -

ARCHITECTURAL TECHNOLOGY -

High School Diploma -

Elementary School -

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