Marialyn Selencio
Virtual assistant\ebay lister \ebay drop shipping
Mandaluyong
Summary
Problem-solving abilities, 1 year and 4 months of experience as a customer service associate bringing top-notch skills in oral and written communication, active listening, and multitasking abilities. To build loyalty, service-oriented behaviors, understanding customer desires, and providing customized solutions are required.
Planning that is highly efficient, professional, and knowledgeable.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
sutherland
taguig
11.2021 - 04.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answer outbound and inbound calls
- Gives customer satisfaction and expection
Education
High School Diploma -
Bagong Ilog Brgy.Hall Community Learning Center
Bagong Ilog Pasig City 04.2019 - 07.2021
Skills
Service recommendations
Documentation and reporting
Written and oral communication
Keyboarding
Complaint resolution
cooking and singing
I enjoy cooking and one of my favorite foods to prepare is salad.
because it's super simple to make, with only four ingredients (fruitcocktail, condense, all-purpose cream, and extra fruits) and then mixed. Simply set aside for 30 minutes to cool before serving. Also, I enjoy singing as a stress reliever because I believe that singing makes you feel better, and I am entertained while working by listening to music.
Timeline
Customer Service Representative
sutherland
11.2021 - 04.2023
High School Diploma -
Bagong Ilog Brgy.Hall Community Learning Center
04.2019 - 07.2021