Marial Lauren N. Peñalosa

• Maintained database systems to track and analyze operational data.
• Monitoring and updating actual events to the system .
• Sending emails to the country whenever there is an issue in the shipment
• Follow working instructions related to operational and technical milestones latency
• Escalate of irregularities to Transactional team lead and internal stakeholder
• Quality responsibility along ISSC/DSV standards

· CIP: provide improvement proposals/support in implement/contribute to standardization of processes

· Conduct activities in respective process area:

- Verify information from data source (Cargowise, OSS Tracker, Carriers web-site, etc.)

- Update all missing and/or incorrect milestones in Cargowise application for reporting purpose.

- Responsible for completeness, timely and accurate data input Be prepared to take on extra assignments distributed by team lead on ad hoc basis for team balance purpose

· Constantly and proactively develop myself by seeking knowledge in daily job.

• The purpose of this process is to have visibility of shipments that have on-going operational issues and send information to operations for resolution
• Input – Receiving email alert notification from the DSV Visibility platform or from the Controlant Team
• Output - Updating alert status as resolved once there is a resolution from the responsible station.
• Collected, arranged, and input information into database system.

• Follow working instructions related to operational and technical milestones latency
• Escalate of irregularities to Transactional team lead and internal stakeholder
• Quality responsibility along ISSC/DSV standards
• CIP: provide improvement proposals/support in implement/contribute to standardization of processes
• Conduct activities in respective process area: Verify information from data source (Cargowise, Carriers web-site, etc.)
• Update all missing and/or incorrect milestones in Cargowise, COM.net and myPA (Intrac) application for reporting purpose
• Monitor EDI Reporting Tool and contact respective business units to resolve it, when applicable
• Responsible for completeness, timely and accurate data input
• Be prepared to take on extra assignments distributed by team lead on ad hoc basis for team balance purpose.

• Follow working instructions of superior
• Attention to all country/customs regulations and customized instructions, knowledge of sub-process/ trade-lane / customer specifics (e.g
• SOPs)
• Escalate of irregularities to GBS team lead and internal stakeholder
• Quality responsibility along GBS/PA standards
• CIP: provide improvement proposals/support in implement/contribute to standardization of processes
• Conduct activities in respective process area: OSCA- Setlog origin updates for Airfreight and Ocean freight
• Purchase Order report distribution daily to origin BUIs and customer
• Monitoring/follow up on Pre Alert sending of BUs
• Weekly Ocean & Sea-Air reports sending to customer
• OSCA-Setlog PRE Data Entry including Packing List and purchase order, actual pieces, cartons, chargeable weight and volume calculation per PO per etikett
• Update Master Data including MBL, MAWB, ETD, and ETA via service, VSL line and VSL number
• Shipment visibility for BUs, customer and supplier
• Order management System
• Entries contain basic shipment/container data as well as order line information.

• Follow working instructions related to operational and technical milestones latency
• Escalate of irregularities to GBS team lead and internal stakeholder
• Quality responsibility along GBS/PA standards
• CIP: provide improvement proposals/support in implement/contribute to standardization of processes
• Conduct activities in respective process area: Verify information from data source (Pantrace, Carriers web-site, etc.)
• Update all missing and/or incorrect milestones in COM.net and myPA (Intrac) application for reporting purpose
• Monitor EDI Reporting Tool and contact respective business units to resolve it, when applicable
• Responsible for completeness, timely and accurate data input
• Be prepared to take on extra assignments distributed by team lead on ad hoc basis for team balance purpose.

• Follow working instructions of superior
• Attention to all country/customs regulations and customized instructions, knowledge of sub-process/ trade-lane / customer specifics (e.g
• SOPs)
• Escalate of irregularities to GBS team lead and internal stakeholder
• Quality responsibility along GBS/PA standards
• CIP: provide improvement proposals/support in implement/contribute to standardization of processes
• Conduct activities in respective process area: Verify customer and vendor address for Asia-Pacific & Europe scope
• GU grouping for customers and vendors
• Responsible for timely and accurate data input
• Be prepared to take on extra assignments distributed by team lead on ad hoc basis for team balance purpose.

• Follow working instructions related to operational and technical milestones latency
• Escalate of irregularities to GBS team lead and internal stakeholder
• Quality responsibility along GBS/PA standards
• CIP: provide improvement proposals/support in implement/contribute to standardization of processes
• Conduct activities in respective process area: Verify information from data source (Pantrace, Carriers web-site, etc.)
• Update all missing and/or incorrect milestones in COM.net and myPA (Intrac) application for reporting purpose
• Monitor EDI Reporting Tool and contact respective business units to resolve it, when applicable
• Responsible for completeness, timely and accurate data input
• Be prepared to take on extra assignments distributed by team lead on ad hoc basis for team balance purpose
• Constantly and proactively develop myself by seeking knowledge in daily job.