MARIA JULIET TORDECILLO
Secretary/Receptionist/Housekeeping Supervisor
Iriga
Summary
I was born in Agos Polangui, Albay Philippines. Widowed, Can speak Filipino, English and Arabic languages. Computer literate and my interests include hiking, reading, internet surfing and cooking. In addition to this I am flexible to any job, punctual, and goal-oriented. Organized and dedicated staff with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
2015
2015
years of post-secondary education
Work History
Medical/Administration Secretary and Supervisor of Housekeeping Staff
Armed Forces Center for Psychiatric Care
Taif
08.2011 - 06.2022
- Demonstrated leadership skills in managing projects from concept to completion.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Secretary
Unifield Engineering Services
03.2008 - 08.2008
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
Specialist
Medical Center P.O Box 3096 Al
Taif
04.2006 - 02.2008
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Secretary/Medical Receptionist
Al-Hada, Armed Forces Military Hosp, Taif Kingdom of Saudi Arabia
Taif
12.2005 - 01.2006
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents,and memos.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Medical Secretary
Prince Mansour Military Hospital, P.O Box 3649 Taif Kingdom of Saudi Arabia
03.2002 - 12.2005
Secretary
Malabanan Sanitary Excavation & Plumbing Services, De La Cruz Ext
Pasay City
04.2001 - 02.2002
- Enhanced office productivity by handling high volume of callers per day.
- Registered clients appointment and scheduling services.
Secretary
Unifeild Engineering Services
Secretary
03.2001 - 01.2002
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
San Francisco Elementary School
01.1984 - 01.1990
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Nabua National High School
01.1991 - 01.1997
Bachelor of Science - undefined
Bicol College
01.1997 - 01.1998
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Gajasoft Computer Center
1 1 - 12.2001
Specialized in Call Handling
TESDA Regional Training Center
01.2009 - 02.2009
Skills
Computer literate (Microsoft Office, Excel, Power Point & knowledgeable in Internet)undefined
Accomplishments
- Collaborated with CQI&PS (Continues Quality Improvement &Patient Safety Team to pass the standard of CBAHI (Central Board for Accreditation of Health Care Institutions) and JCI (Join Commission International. Result=Passed
- Handled various events , International Conferences, Symposiums and meetings.
- Supervised Housekeeping Department handling 84 Housekeeping staff.
Timeline
Medical/Administration Secretary and Supervisor of Housekeeping Staff
Armed Forces Center for Psychiatric Care
08.2011 - 06.2022
Specialized in Call Handling
TESDA Regional Training Center
01.2009 - 02.2009
Secretary
Unifield Engineering Services
03.2008 - 08.2008
Specialist
Medical Center P.O Box 3096 Al
04.2006 - 02.2008
Secretary/Medical Receptionist
Al-Hada, Armed Forces Military Hosp, Taif Kingdom of Saudi Arabia
12.2005 - 01.2006
Medical Secretary
Prince Mansour Military Hospital, P.O Box 3649 Taif Kingdom of Saudi Arabia
03.2002 - 12.2005
Secretary
Malabanan Sanitary Excavation & Plumbing Services, De La Cruz Ext
04.2001 - 02.2002
Secretary
Unifeild Engineering Services
03.2001 - 01.2002
Bachelor of Science - undefined
Bicol College
01.1997 - 01.1998
undefined
Nabua National High School
01.1991 - 01.1997
San Francisco Elementary School
01.1984 - 01.1990
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Gajasoft Computer Center
1 1 - 12.2001
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