Maria Judy C. Opjer
Blk4 Lot 25 Vensdinville Sanja Mayor Tanza Cavite
Summary
Accomplished Barista Manager at JDorada Coffee Shop, adept in inventory management and espresso machine operation, demonstrating exceptional team leadership and customer service. Leveraged product knowledge to enhance menu offerings, significantly improving customer satisfaction. Skilled in hiring and training, ensuring high-quality service standards are met.
Overview
34
34
years of professional experience
Work History
Barista Manager
JDorada Coffee shop
Tanza Cavite
01.2020 - 06.2024
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Maintained up-to-date knowledge of coffee trends and products to enhance menu offerings.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
Manager /Nail Technician
Nail Queen and Beauty Services
02-109 Fareast Plaza #14 Scotts Road
02.2009 - 02.2011
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier/HR Manager/OIC
Leslie's Forest Garden Restaurant
Noveleta Cavite
05.2006 - 05.2007
- Counted and balanced cashier drawers.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Designer/maker Fashion Gemstone Jewelry
Soft Rock and General merchandise
Tanza Cavite
01.2001 - 01.2006
- Researched market to determine appropriate prices for designs and products.
- Adapted other designers' concepts for commercial market.
- Examined new relationships between design concepts and ideas to further develop products and services.
- Created product designs in alignment with specifications.
- Created new designs and iterations during marketing strategy sessions.
- Completed routine maintenance and repair.
Retail Store Manager
La Boutique de Junichi
Makati Square Makati City
07.1990 - 12.1994
- Formed and sustained strategic relationships with clients.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and provided feedback on a regular basis.
- Implemented successful business strategies to increase revenue and target new markets.
Education
Some College (No Degree) - Computer Secretarial
Philippine Women's University
1743 Taft Avenue ,Malate.Manila,1004 Metro ManilaSkills
- Inventory management
- Cash handling
- Quality assurance
- Menu development
- Coffee brewing
- Customer service
- Cleanliness standards
- Team leadership
- Product knowledge
- Barista certification
- Hiring and training
- Espresso machine operation
- Shop opening and closing
Accomplishments
- Recognition
- Salary Increase
- Promotions
Timeline
Barista Manager
JDorada Coffee shop
01.2020 - 06.2024
Manager /Nail Technician
Nail Queen and Beauty Services
02.2009 - 02.2011
Cashier/HR Manager/OIC
Leslie's Forest Garden Restaurant
05.2006 - 05.2007
Designer/maker Fashion Gemstone Jewelry
Soft Rock and General merchandise
01.2001 - 01.2006
Retail Store Manager
La Boutique de Junichi
07.1990 - 12.1994
Some College (No Degree) - Computer Secretarial
Philippine Women's University
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