Maria Josefa Casocot Delizo
Tagbilaran
Summary
Accomplished in enhancing financial operations and customer service at LandBank of the Philippines, I leveraged expertise in cash handling and customer relationship development to improve client retention significantly. Demonstrated professionalism and courtesy, optimizing sales opportunities and streamlining audit processes for increased efficiency and accuracy in financial reporting.
Overview
27
27
years of professional experience
Work History
Bank Teller
LandBank of the Philippines
UN Avenue Branch/Taft Branch;Tagbilaran Branchn
10.1995 - 02.2014
- Enhanced branch sales through cross-selling bank products and services to customers.
- Provided customer records, account statements and copies of checks.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Monitored and reported suspicious activity in line with bank security policies.
- Referred customers to other banking departments for specialized services.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Accounting Staff
Charter House Inc.
Makati
11.1991 - 12.1994
- Trained new team members on accounting software and processes, promoting consistent practices across the department.
- Optimized accounts payable processes, reducing late fees and improving vendor relationships.
- Managed accounts receivable collections efforts, decreasing outstanding balances owed to the company.
- Maintained up-to-date knowledge of tax regulations, ensuring accurate filing and timely payment of taxes.
- Streamlined month-end closing procedures, increasing efficiency and reducing time spent on manual tasks.
- Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
- Collaborated with cross-functional teams to develop budgets, resulting in optimized resource allocation.
- Supported audit processes by providing accurate documentation and addressing auditor inquiries promptly.
- Assisted in the development of annual budgets with inputs from various departments, aligning financial goals with strategic objectives.
- Improved financial accuracy by streamlining accounting processes and implementing more efficient systems.
- Assisted in the timely preparation of financial statements, ensuring regulatory compliance.
- Facilitated communication between finance department and other departments, fostering a collaborative work environment.
- Ensured accurate fixed asset tracking by performing regular physical inventory counts and reconciliations against system records.
- Implemented cost-saving measures through careful analysis of expenses and identification of inefficiencies.
- Enhanced internal controls for better financial management and reporting.
- Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared working papers, reports and supporting documentation for audit findings.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Tracked funds, prepared deposits and reconciled accounts.
- Provided journal entries and performed accounting on accrual basis.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Maintained integrity of general ledger and chart of accounts.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Audit Staff
P.J. Lhuiller Inc.
Manila
08.1987 - 10.1991
- Managed multiple simultaneous projects, prioritizing tasks to meet deadlines without compromising quality or attention to detail.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Remained up-to-date on industry regulations and standards, ensuring accurate audits that complied with all applicable guidelines.
- Conducted thorough audits for clients, resulting in improved financial reporting accuracy.
Education
Bachelor Of Accountancy - Accounting
University of Bohol
Bohol03.1987
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Patience and Empathy
- Transaction Processing
- Customer relationship development
- Cash handling expertise
- Fraud Detection Abilities
- Signature Verification
- Customer Relationship Management
- Cash handling and management
Timeline
Bank Teller
LandBank of the Philippines
10.1995 - 02.2014
Accounting Staff
Charter House Inc.
11.1991 - 12.1994
Audit Staff
P.J. Lhuiller Inc.
08.1987 - 10.1991
Bachelor Of Accountancy - Accounting
University of Bohol