Executive/General Virtual Assistant
MyOutDesk
05.2024 - Current
Maria Jesusa Sanico
Executive/General Virtual Assistant
Pasig City,Metro Manila
Timeline
Quality Analyst/Project Manager
LizardBear Tasking Inc. (TaskUs)
11.2020 - 01.2024
Ecommerce Specialist/Administrative Assistant
Alorica Teleservices Inc.
09.2017 - 11.2020
Bachelor of Science - Accountancy
ABE International Business College
06.2012 - 04.2013
Work History
Executive/General Virtual Assistant
MyOutDesk
Remote
05.2024 - Current
- Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Assisted in event planning from concept development through execution ensuring successful outcomes aligning with client expectations.
- Monitored emails, organized inbox, and prioritized messages for the client.
Quality Analyst/Project Manager
LizardBear Tasking Inc. (TaskUs)
Antipolo City, Province Of Rizal, Philippines
11.2020 - 01.2024
- Maintained up-to-date knowledge of industry best practices, incorporating relevant methodologies into daily work processes for optimal results.
- Strengthened internal communication channels through regular meetings with stakeholders across departments, facilitating seamless information exchange related to quality assurance efforts.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Proactively identified areas requiring policy updates or clarifications, reducing the occurrence of inconsistencies in content moderation decisions.
Ecommerce Specialist/Administrative Assistant
Alorica Teleservices Inc.
Marikina City, Metro Manila, Philippines
09.2017 - 11.2020
- Developed strong client relationships through consistent communication and attentive service.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Education
Bachelor of Science - Accountancy
ABE International Business College
Cainta, Province Of Rizal, Philippines 06.2012 - 04.2013
Skills
- Customer Service
- CRM Management
- Calendar Management
- Mail Management
- Data Entry
- Strong Problem Solver
- Executive Support
- Administrative Support
- Construction Software Proficiency
- Analytical and Critical Thinking
- Attention to Detail
- Real Estate Transactions
- Google Workspace
- HubSpot
- MS Office
- Mail Management
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Career advancementWork-life balanceWork from home optionPersonal development programsCompany CultureFlexible work hoursSimilar Profiles
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