SPENDING TIME WITH MY FAMILY
MARIA JEAN LIBOON
FOOD INDUSTRY AND BEVERAGE/CUSTOMER SERVICES
TALIBON BOHOL
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Reliable Cashier Trainer with 4 years of hands-on experience performing opening and closing functions, monitoring cashiers and maintaining checkout and display areas. Proficient in POS system operations paired with in-depth knowledge of retail shrink awareness and loss-prevention initiatives. Punctual and hardworking individual skillful in directing and prioritizing all store front-end activities in fast-paced, high-volume retail environment. Punctual and honest CASHIER with solid background in DINE INN environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level WAITRESS/CASHIER position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Cashier Trainer
HAREEM AL SULTAN KITCHEN RESTAURANT
AL WAKRAH QATAR
09.2019 - 01.2023
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Established or identified prices of goods and tabulated bills with cash registers or optical price scanners.
Waitress Trainer
WYNDHAM HOTEL WEST BAY
DOHA QATAR
09.2019 - 01.2023
- Provided continuous evaluation and feedback to server employees.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Team Leader Waitress
THE KINZA LOUNGE BAR AND RESTAURANTS
MANAMA BAHRAIN
03.2015 - 10.2017
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Old Sitter/Personal Assistant
LMB WORLDWIDE SERVICES INC.
AL MANSOURIYA KUWAIT
05.2013 - 03.2015
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Sales Associate
GAISANO MACTAN ISLAN MALL
LAPU-LAPU MACTAN CEBU
04.2011 - 05.2012
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
BAGACAY NATIONAL HIGH SCHOOL
BAGACAY TALIBON BOHOL 06.2002 - 03.2006
Associate of Arts - Industrial Production Technologies
AMA COMPUTER LEARNING CENTER COLLEGE UNIVERSITY
ML.QUEZON ST,ANTIPOLO RIZAL 07.2008 - 03.2010
OFFICE MANAGEMENT - Office Management
INTERNATIONAL INSTITUTE OF COMPUTER SCIENCE ADMIN
KUWAIT 08.2015 - 11.2016
Skills
Store opening/closing procedures
undefinedCertification
Certified [Job Title], [Company Name] - [Timeframe]
Interests
COOKING,WATCHING NETFLIX,DECORATIVES
I LOVE WATCHING MOVIES,ESPECIALLY ADVENTURES,HISTORY AND FANTASY.WHILE IM DOING TO LOVE AND CREATE DECORATIONS LIKE BALLON PARTIES,CARD FOR BIRTHDAYS.AND THATS MY WHAT I SPEND MY FREE TIME..
Timeline
Cashier Trainer
HAREEM AL SULTAN KITCHEN RESTAURANT
09.2019 - 01.2023
Waitress Trainer
WYNDHAM HOTEL WEST BAY
09.2019 - 01.2023
OFFICE MANAGEMENT - Office Management
INTERNATIONAL INSTITUTE OF COMPUTER SCIENCE ADMIN
08.2015 - 11.2016
Team Leader Waitress
THE KINZA LOUNGE BAR AND RESTAURANTS
03.2015 - 10.2017
Old Sitter/Personal Assistant
LMB WORLDWIDE SERVICES INC.
05.2013 - 03.2015
Sales Associate
GAISANO MACTAN ISLAN MALL
04.2011 - 05.2012
Associate of Arts - Industrial Production Technologies
AMA COMPUTER LEARNING CENTER COLLEGE UNIVERSITY
07.2008 - 03.2010
High School Diploma -
BAGACAY NATIONAL HIGH SCHOOL
06.2002 - 03.2006
Certified [Job Title], [Company Name] - [Timeframe]
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