MARIA FLORENÇA BAUDI

• Manual email process for query resolution apart from accelerating turnaround time
• Provided helpdesk agents with quickly visibility into a business transactions such as order with invoices, so that customers and suppliers can receive the right information. - Read email from customer or supplier - Route email agent to SME - Perform task by accessing enterprise systems - Formulate and send responsible (India Team In Pune)
• Provided exceptional customer service to vendors, addressing inquiries and resolving disputes promptly.
• Reconciled vendor statements monthly, identifying discrepancies and taking corrective action as needed.

• Responsible for managing and collection of all outstanding accounts receivables from clients and customers
• Responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables via email and calls. - Perform Collection Brazil (BR05) - Managed clients from Portugal Healthcare (PT90) and Consumer Lifestyle (PT10) - Performs cash collections for Brazil (BR05) and cash application for Panama (PA05) and Colombia (CO02) - Registers client disputes
• Identified and resolved process issues to drive optimal workflow and business growth.

• Interviewed potential applicants for Portuguese Bilingual
• Making sure candidates could perform various task assigned to them
• Improved company-client relations by offering precise interpretation services both orally and in writing
• Collaborated with fellow interpreters to ensure consistent terminology and style in translated materials across various projects

• Managed vendor relationships effectively, negotiating favorable payment terms resulting in improved cash conversion cycles.
• Collaborated with cross-functional teams on finance-related projects, providing valuable
• Strengthened financial controls by developing and enforcing policies and procedures to safeguard company assets.
• Maintained confidentiality when handling sensitive client information, preserving trust among stakeholders throughout the audit process.
• Communicated complex financial information in an understandable manner, fostering transparency between auditors and stakeholders.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Apply and Clearing Manuel Payment.

• Perfume month end report.

• Perfume Daily and Weekly report and send to RTR Account

•Exchange weekly

• Quarterly Blackline

•PTax Receiving payment

• Unapplied Daily and weekly payment

• Prepare Boletos files

•Perfume manual payment in ITAU BANK

• Managing Process Payment for Colombia & Panama & Brasil. - Short-term liquidity planning (Cash Forecast) - Cash Manual Posting & Clearing - Funding Request - Off-Cycle Payments - Advance Payments - Processing and Monitoring - Intercompany Payments - Manual Clearing - Rejected and Returned payment
• Processing Boleto payment for Brasil Account.
• Increased accuracy in end-of-day reconciliation by diligently tracking incoming payments against issued receipts.

• Assisted in day to day transaction of the embassy - Acted as translator (English/Tagalog to Portuguese)
• Completed clerical tasks such as filing, copying, and distributing mail.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.