Maria Emmauella G. Barcelon
San Fernando
Summary
With background in customer service and hospitality, I bring effective communication and conflict resolution skills to ensure smooth operations and customer satisfaction. My adaptability and teamwork make me reliable support to colleagues and management. I excel in creating welcoming atmosphere, making guests feel valued and at home.
Overview
2
2
years of professional experience
Work History
Bindary helper
Inkpress
05.2020 - 01.2021
- Used cutting and trimming machines to trim edges of books to appropriate size.
- Used large-volume hand machine punch and staplers to punch holes into paper sheets.
- Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Used glue machines to glue endpapers, bindings, backings and signatures.
Babysitter
Clean Edge Manpower Solution
02.2020 - 04.2020
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Monitored children's play activities to verify safety.
Crew Member
7 Eleven
01.2019 - 03.2019
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Hospitality Management
Don Honorio State University
Bacolor, Province Of Pampanga, Philippines07-2026
High School Diploma -
Northville 14 Calulut, Sanfernando, Pampanga
San Fernando, Province Of Pampanga, Philippines03-2021
High School Diploma -
Araullo High School
Manila, Metro Manila, Philippines03-2019
Skills
- Packaging and shipping
- Customer Service
- Emotional intelligence
- Hospitable
- Time management
- Flexible
- Hardworking
Attending Leadership Training (religious organization)
Increased confident
Improved Leadership skills
Network opportunities
Timeline
Bindary helper
Inkpress
05.2020 - 01.2021
Babysitter
Clean Edge Manpower Solution
02.2020 - 04.2020
Crew Member
7 Eleven
01.2019 - 03.2019
Bachelor of Science - Hospitality Management
Don Honorio State University
High School Diploma -
Northville 14 Calulut, Sanfernando, Pampanga
High School Diploma -
Araullo High School
Similar Profiles
Camille Mohan-CharlesCamille Mohan-Charles
Logistics Supervisor at Massy DistributorsLogistics Supervisor at Massy Distributors
Maggie HernandezMaggie Hernandez
Medical Case Worker at AmergisMedical Case Worker at Amergis
EDWARD HAI TINGEDWARD HAI TING
Specialist Medical Officer (Ag.) at Department of Adult Medicine - Rheumatology UnitSpecialist Medical Officer (Ag.) at Department of Adult Medicine - Rheumatology Unit