Maria Elena Barata
Business Development Manager
Fairview
Summary
Highly organized and dedicated professional with a demonstrable track record of delivering outstanding customer service in fast-paced and demanding environments. Renowned for meticulous attention to detail and adept decision-making abilities, capable of efficiently managing multiple tasks concurrently. Possessing a self-motivated work ethic, I excel equally in both independent and collaborative team settings, consistently achieving results that exceed expectations.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Highly Succeed Inc.
10.2023 - Current
- Develop and implement strategic business development plans to expand the company's market presence and achieve revenue targets.
- Collaborate with cross-functional teams to align business development efforts with product development, marketing, and sales strategies.
- Identify and cultivate relationships with prospective clients, strategic partners, and key stakeholders.
- Generate leads through networking, cold calling, attending industry events, and other outreach efforts.
- Develop compelling proposals and presentations to effectively communicate the value proposition of Highly Succeed Inc.'s products and services.
- Nurture and maintain strong relationships with existing clients to drive customer satisfaction and loyalty.
- Act as a trusted advisor to clients, providing insights and recommendations to address their evolving needs and challenges.
- Lead negotiations with clients and partners to secure mutually beneficial agreements and contracts.
- Work closely with legal and finance teams to finalize deal terms and ensure compliance with regulatory requirements.
- Track key performance indicators (KPIs) and business development metrics to evaluate the effectiveness of strategies and initiatives.
- Prepare regular reports and presentations for Week To Date and Monthly Business Reporting, highlighting progress against goals and outlining opportunities for improvement.
Fundraiser
Water Flow Foundation Inc.
04.2023 - 09.2023
- Identify and prioritize funding opportunities, including grants, corporate sponsorships, individual donations, and fundraising events.
- Streamlined donation processing procedures, improving efficiency and reducing errors.
- Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.
- Cultivate and nurture relationships with current and prospective donors, sponsors, and supporters.
- Research, identify, and pursue grant opportunities from foundations, government agencies, and other funding sources.
- Develop compelling grant proposals, grant reports, and fundraising collateral that effectively communicate the impact of Water Flow Foundation Inc.'s work.
- Manage the grant application process, including grant prospecting, writing, submission, and reporting.
- Generate regular reports and dashboards to track progress against fundraising goals and objectives.
Sales Support Team Leader
Maya Philippines Inc.
02.2018 - 04.2023
- Proactively identified potential bottlenecks in the sales support process, implementing solutions to mitigate their impact on overall efficiency.
- Recognized as an expert resource on products/services offered by the company leading to increased customer confidence and trust.
- Improved customer satisfaction with timely sales support, addressing concerns, and providing relevant solutions.
- Received, organized, and processed client's submitted documents for on-boarding purposes.
- Collaborated with other support teams to resolve various issues from clients.
- In-charge in resolving VIP client concerns such as upgrading, lifting, and other backend problems encountered with their account.
- Processed reimbursements, liquidations, invoices, billings, and Request for Payments.
- In-charge during data gathering and on-ground activations for LGUs.
- In-charge in settlement reports of partner government agencies.
- In-charge in monitoring of chargeback, refund, and unposted transactions of merchants.
- Account management for Government Sector partners. (LGU, NGA, GOCC, Cooperatives and NGOs).
- Account management for enterprise clients such as Fineco, Regcris, Worldlink, First Vita Plus Marketing Inc., Millenium Cash Financing Co, Inc., 24/7 Customer Philippines Inc, QC Affari, Klaveness Shore Services Inc., Pacific Roadlink Logistics, and Asian Hospital Medical Center.
Installation Specialist
Inkrite Ink Refilling Station
01.2016 - 01.2018
- Provide accurate and relevant spreadsheets using Microsoft Excel for daily, weekly, and monthly reports for monitoring business operation.
- Performed duties or activities in the absence of the person in charge for Timekeeping, Quality Assurance and Customer Service Representative.
- Responsible for the over-all conduct of installation and pull out of printers.
- Resolved technical problems, improved operations SLA and provided exceptional service to customers.
- Accomplished installation, replacement and pull out with tight deadlines.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled day-to-day running of installation section ensuring high levels of productivity and progression.
Project Assistant
SM Foundation Inc.
07.2014 - 07.2015
- Lead in the implementation of the different community programs. (Kabalikat sa Kaubuhayan- Farmer’s Training Program, Grow a Million Trees, Operation Tulong Express, Scholarship Program, etc.)
- Coordinated with on-site partners such as LGUs, DSWD, DENR and other private partners for the implementation of the community project.
- Set timelines and communicated deadlines to ensure projects were completed on time.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance- driven recordkeeping strategies.
- Prepared post-activity evaluation and recommendations for the next projects.
- Created and secured community member profiles of the participants or beneficiaries.
Education
Bachelor of Science - Cooperative Education And Community Development
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 04.2001 -
High School Diploma -
North Fairview High School
Quezon City, Metro Manila, Philippines 04.2001 -
Skills
Customer Service
Lead Generation
Client Consultations
Pipeline Management
Customer Acquisition
Relationship building and management
Sales Reporting
Timeline
Business Development Manager
Highly Succeed Inc.
10.2023 - Current
Fundraiser
Water Flow Foundation Inc.
04.2023 - 09.2023
Sales Support Team Leader
Maya Philippines Inc.
02.2018 - 04.2023
Installation Specialist
Inkrite Ink Refilling Station
01.2016 - 01.2018
Project Assistant
SM Foundation Inc.
07.2014 - 07.2015
Bachelor of Science - Cooperative Education And Community Development
Polytechnic University of The Philippines
04.2001 -
High School Diploma -
North Fairview High School
04.2001 -