Maria Effie Patacsil
Taguig, Metro Manila
Summary
Dynamic Fraud and Risk Analyst with a proven track record at American Express International Inc. Skilled in critical thinking and multitasking, I excel in team collaboration and detail-oriented analysis. My adaptability and excellent communication foster strong relationships, ensuring effective risk management and enhanced customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fraud and Risk Analyst
American Express International Inc
03.2022 - 03.2025
Fraud and Risk Analyst
Telus International Philippines
03.2017 - 05.2021
Technical Support Representative
Harte Hanks Philippines Inc
08.2016 - 02.2017
Customer Service Associate
Bank of the Philippine Island
07.2016 - 08.2016
Education
Bachelor of Science - Nursing
Samar State University
Catbalogan, Province Of Samar, Philippines01-2028
Bachelor of Science - Nursing
STI College Global City
Taguig, Metro Manila, Philippines01-2012
Skills
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Active listening
- Detail-oriented
- Task prioritization
- Adaptability and flexibility
Certification
*Gold Awardee - Spotlight Recognition (8/30/2023)
*Top1 APS in Overall V2A - 2023 Fraud Manila Townhall (9/19/2023)
*Sapphire Award - Spotlight Q3 2023 (12/7/2023)
*Style Slinger Award- FAST Forward Awards Night (3/13/2024) *Global Adventure Award for Q1 and Q2 - (7/16/2024)
*Top Vibes YTD— Best Costumer - GCFO YTD Rewards and Recognition (10/30/2024)
*Team Triumph Trophy- Global Fraud Thanksgiving Q3 (11/27/2024)
Timeline
Fraud and Risk Analyst
American Express International Inc
03.2022 - 03.2025
Fraud and Risk Analyst
Telus International Philippines
03.2017 - 05.2021
Technical Support Representative
Harte Hanks Philippines Inc
08.2016 - 02.2017
Customer Service Associate
Bank of the Philippine Island
07.2016 - 08.2016
Bachelor of Science - Nursing
Samar State University
Bachelor of Science - Nursing
STI College Global City
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