Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Maria Cristal Matias

Maria Cristal Matias

Palanas Ginatilan Cebu

Summary

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
Certification

Work History

Al Khoory Inn ,Bur Dubai

Alfarhan
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Call Center Agent

First Source Company
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Private English Tutor

Bayanbayan Saudi
  • Enhanced students'' language skills by utilizing interactive activities and multimedia resources during tutoring sessions.
  • Increased students'' vocabulary knowledge through creative word games and exercises, leading to more effective communication skills.
  • Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
  • Conducted thorough assessments to identify areas of weakness in each student''s English language skills, allowing for targeted instruction towards improvement.
  • Improved students'' reading comprehension abilities by introducing a variety of texts and genres tailored to their interests.

Education

Bachelor Of Science In Business Administration, Ma - The Bachelor of Science in Business Administration

Asian Development Foundation College
Tacloban City

Graduate Certificate - English, History, Science, And Math.

Saint Thomas Aquinas College
Sogod Southern Leyte

Skills

  • Menu planning
  • Cross-cultural sensitivity
  • Reservation management
  • Housekeeping oversight
  • Guest services management
  • Training and mentoring
  • Interpersonal communications
  • Strategic planning and analysis
  • Disciplinary action and termination
  • Sales
  • Teamwork
  • Reporting
  • Teamwork and leadership
  • Multitasking
  • Reliability
  • Hotel operations
  • Self motivation
  • Sales and promotions
  • Budget Management
  • Marketing strategy
  • Serve guests

Languages

Arabic
Beginner (A1)
English
Beginner (A1)
Tagalog
Beginner (A1)

Certification

  • ServSafe Food Handler's Certification
  • Salesforce Certified Administrator
  • Teaching English as a Foreign Language (TEFL) Certification

Timeline

Al Khoory Inn ,Bur Dubai

Alfarhan

Call Center Agent

First Source Company

Private English Tutor

Bayanbayan Saudi

Bachelor Of Science In Business Administration, Ma - The Bachelor of Science in Business Administration

Asian Development Foundation College

Graduate Certificate - English, History, Science, And Math.

Saint Thomas Aquinas College

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Maria Cristal Matias