Maria Caysee Calubaquib
52 Pagulayan St., Ugac Sur, Tuguegarao City,Philippiines
Summary
Accomplished Assistant Restaurant Manager with 13 years in quick-service operations, advancing from Service Crew to Assistant Restaurant Manager 1. Expertise in team leadership, customer service, sales growth, inventory control, and operational compliance. Skilled in managing daily operations and leading teams to achieve significant business results in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Jollibee Foods Corporation
Tuguegarao City, Philippines
07.2015 - 03.2026
- Supervised daily restaurant operations to enhance efficiency across dining, kitchen, drive-thru, and delivery services.
- Led, trained, and coached crew members and shift managers to improve productivity and service standards.
- Monitored sales performance, labour costs, and food costs, implementing strategies to achieve profitability targets.
- Managed inventory control, stock ordering, and minimized product variances and wastages.
- Ensured compliance with food safety, sanitation, and company operational standards.
- Handled customer concerns and resolved service issues to maintain guest satisfaction.
Service Crew
Jollibee Foods Corporation
Tuguegarao City, Philippines
06.2012 - 06.2015
- Delivered quality customer service through efficient order taking and attentive food service, enhancing customer experience.
- Collaborated with team members to achieve service speed and enhance customer satisfaction, contributing to overall service goals.
- Maintained dining area cleanliness and ensured sanitation compliance to promote a safe dining environment.
Education
Bachelor of Science - Hospitality Industry Management
Cagayan State University
Tuguegarao City, CAG01-2015
Skills
- Restaurant Operations Management
- Inventory Management & Cost Management
- Point of Sales Systems
- Food Safety and Sanitation Compliance
- Sales Growth & Revenue Optimization
- Customer Experience Management
Certification
- Basic Occupational Safety and Health Training, 2017
Eligibility
- Civil Service Professional Eligibility / Passed/ 2018
Timeline
Assistant Restaurant Manager
Jollibee Foods Corporation
07.2015 - 03.2026
Service Crew
Jollibee Foods Corporation
06.2012 - 06.2015
Bachelor of Science - Hospitality Industry Management
Cagayan State University