Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Maria Ana Masalunga

Physiotherapist Assistant
Quezon
Maria Ana Masalunga

Summary

Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests. Patient-oriented PT Aide offering exceptional communication, multitasking and organizational abilities. Expertise in manual therapy techniques, patient evaluations and screening and treatment evaluations. Provides patients with various treatment modalities and therapeutic exercises to reduce pain and improve mobility. Certified in Caregiving. Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 10 years. Friendly and upbeat physical therapy team member offering strong history of success in providing knowledgeable and conscientious support to all patients. Safety-focused, reliable and skilled at managing any assistance task on behalf of senior personnel, including fitting devices and preparing equipment. Good multitasking, problem-solving and documentation skills. Dependable Physical Therapist Aide provides passionate service for physically disabled individuals. Improves patients' quality of life with attentive therapy aid and compassionate communication techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in Physical Therapy Aide position. Ready to help team achieve company goals.

Overview

22
years of professional experience
5
years of post-secondary education
1
Certification

Work History

Performance+ Plus Physical Therapy, National City, California

Physical Therapy Aide
2022.03 - 2023.07 (1 year & 4 months)

Job overview

  • Provided treatment to patients suffering from sports-related injuries to prevent loss of sensitivity as well mobility.
  • Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
  • Recorded patient status in progress notes.
  • Reviewed patient medical history and referral notes from other medical practitioners to understand health problems and suggest appropriate physiotherapy regimen to facilitate movement for daily activities.
  • Enforced safety procedures with all patients.
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
  • Worked with patients from 23 to 76 year old.
  • Evaluated effectiveness of treatment plans and implemented modifications.
  • Coordinated daily activities of patients to support them in their individual care programs.
  • Taught chronic pain management techniques to patients.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Communicated with physicians to provide updates on patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Set up equipment ahead of treatments to maintain smooth appointment schedules.
  • Educated families and caregivers on treatment programmes for improved at-home support.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Improved patient mobility using passive and active therapeutic exercises.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Provided mobility support during patient transfers and ambulation, limiting further damage.
  • Monitored patient progress and adapted treatment plans to reflect changes.

ClearSK Medical Spa Pte. Ltd, ClearSK Healthcare Group, Novena

Business Call Center/Tele Sales Agent
2021.10 - 2022.03 (5 months)

Job overview

  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
  • Used Salesforce CRM software to record personal information and purchases of contacted prospects.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

CENOSIS, Holdings Pte. Ltd., Orchard

Physiotherapist
2007.10 - 2021.03 (13 years & 5 months)

Job overview

  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
  • Constructed physiotherapy treatment plans to increase functionality and strength.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Conducted clinical assessment and evaluation to determine patient needs.
  • Provided patient with information, techniques and support to enhance development of motor skills.
  • Served, communicated and consulted as member of interdisciplinary team.
  • Advised patients on avoiding injury and self-managing conditions to promote health and wellbeing.
  • Communicated with colleagues to drive exceptional continuum of care.
  • Participated in routine reviews with service coordinators to discuss progress.
  • Liaised with other healthcare professionals to exchange information about patients.
  • Assessed individual performance and implemented treatment based on established goals.
  • Designed and reviewed treatment programs using manual therapy, therapeutic exercise and electrotherapy.

Hospital De Soledad, Tiaong Quezon

Nursing Aide
2001.06 - 2002.08 (1 year & 2 months)

Job overview

  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated patients and family members on best home care practices for healing and recovery.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

San Pablo Colleges San Pablo City

Bachelor of Science from Physical Therapy
1996.06 - 2001.03 (4 years & 9 months)

University Overview

Calayan Educational Foundation Inc. Lucena City

No Degree from National Certificate 2 For Caregiving Under TESDA

University Overview

Skills

Strengthening

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Certification

• National Certificate II for CAREGIVING under TESDA (Technical Education and Skills Development Authority) Philippines. November 17, 2022.

Interests

Music and Driving

Timeline

• National Certificate II for CAREGIVING under TESDA (Technical Education and Skills Development Authority) Philippines. November 17, 2022.

2022-11
Physical Therapy Aide
Performance+ Plus Physical Therapy
2022.03 - 2023.07 (1 year & 4 months)
Business Call Center/Tele Sales Agent
ClearSK Medical Spa Pte. Ltd, ClearSK Healthcare Group
2021.10 - 2022.03 (5 months)
Physiotherapist
CENOSIS, Holdings Pte. Ltd.
2007.10 - 2021.03 (13 years & 5 months)
Nursing Aide
Hospital De Soledad
2001.06 - 2002.08 (1 year & 2 months)
San Pablo Colleges
Bachelor of Science from Physical Therapy
1996.06 - 2001.03 (4 years & 9 months)
Calayan Educational Foundation Inc.
No Degree from National Certificate 2 For Caregiving Under TESDA
Maria Ana MasalungaPhysiotherapist Assistant