MARIA THERESA LLANO
Kidapawan City,NCO
Summary
Dedicated and detail-oriented with a proven track record of delivering high-quality administrative support and exceptional customer service. Expertise in managing multiple tasks with precision, including scheduling, email management, data entry, and customer communications, ensures seamless operations. Proficient in leveraging a diverse array of digital tools and platforms to enhance productivity and streamline workflows. Recognized for outstanding organizational skills and a proactive approach to meeting client needs while maintaining confidentiality in all professional interactions.
Overview
10
10
years of professional experience
Work History
Project Documentation Officer
GSFERROLINO CONSTRUCTION & SUPPLY
01.2015 - 01.2024
- Ensuring the accurate and efficient management of Project Records
- Create, update, and maintain project documentation, including project plans, reports, meeting schedule, and contacts.
- Facilitating seamless information retrieval, and supporting project related decision making processes through the maintenance and organization of essential documents.
Assistant / Secretary / Encoder
Marasigan - Tabanay Law firm
01.2014 - 01.2015
- Preparing court documents, maintaining attorney calendars, typing out court minutes.
- Arranging appointments and meetings
- Answer phone calls, take notes/messages and redirect calls when appropriate
- Drafts, revises, and edits letters and other written documents, and collects and analyzes information.
Education
Master in Virtual Assistant -
Jafil Bldg., Singao Road, Kidapawan City
01.2024
Bachelor of Science - Information Technology
Notre Dame of Kidapawan College
01.2013
Skills
- Data Entry
- Email Management
- Time Management
- Project Management
- Bookkeeping
- Administrative Task
- Customer Service and Support
- Lead and Prospect Generation
Language
English
Tagalog
Tools and Software
- Quickbooks
- Flodesk
- Adobe Photoshop
- Salesforce
- Microsoft Excel, Word, Power Point
- Google Drive
- Zoom
Timeline
Project Documentation Officer
GSFERROLINO CONSTRUCTION & SUPPLY
01.2015 - 01.2024
Assistant / Secretary / Encoder
Marasigan - Tabanay Law firm
01.2014 - 01.2015
Bachelor of Science - Information Technology
Notre Dame of Kidapawan College
Master in Virtual Assistant -
Jafil Bldg., Singao Road, Kidapawan City