MARIA LOREN BERNABE
San Mateo, Province Of Rizal
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements, and stakeholder engagement procedures to align with strategic goals.
Overview
5
5
years of professional experience
Work History
Subject Matter Expert
TaskUs
Manila
08.2022 - Current
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Customer Information Representative
Teletech Customer Care Management
10.2020 - 07.2022
Education
Bachelor of Science - Hotel And Hospitality Management
Pamantasan Ng Lungsod Ng Maynila
Intramuros, Metro Manila, Philippines 03.2025 -
Skills
Training and mentoring
Strategic thinking
Creative solutions
Strong analytical skills
Problem-solving
Teamwork and collaboration
Timeline
Bachelor of Science - Hotel And Hospitality Management
Pamantasan Ng Lungsod Ng Maynila
03.2025 -
Subject Matter Expert
TaskUs
08.2022 - Current
Customer Information Representative
Teletech Customer Care Management
10.2020 - 07.2022
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