MARIA FLORENÇA BAUDI
Munnlupa City
Overview
11
11
years of professional experience
Work History
Bank Cash Management
Orica Philippines
09.2018 - 01.2019
- The first task that a cash manager has to accomplish is the proper execution and control of payments. This must be done according to the guidelines set by the company: suppliers, and tax authorities all must be paid with strict attention to company policies and procedures. So, for me I managed Process Payment for Brazil.
- Cash Posting and Clearing.
- SAP Manual Payments (saving of proof of payment)
- Online Banking payment (HR Payment.)
- Cash posting & Clearing
- Processed payments for Brazilian accounts
- Payment Rejection & Refund
- Returned Payment
- Manual Payments
Process Specialist in Collection
Infosys BPM
07.2014 - 11.2018
- Was responsible for managing and collecting all the outstanding accounts receivables from clients and customers. In addition, we were responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables via email and calls.
- Perform Collection Brazil (BR05)
- Managed clients from Portugal Healthcare (PT90) and Consumer Lifestyle (PT10)
- Performs cash collections for Brazil (BR05) and cash application for Panama (PA05) and Colombia (CO02)
- Registers client disputes
VQ Associate (Portuguese Resource) Accounts Payable
Infosys BPM
07.2014 - 11.2018
- We do the manual email process for query resolution apart from accelerating turnaround time. It provide helpdesk agents with quick visibility into a business transactions such as order with invoices, so that customers and suppliers can resend the right information.
- Read email from customer or supplier
- Route email agent to SME
- Perforce task by accessing enterprise systems
- Formulate and send response (India Team In Pune)
Content Moderator
TaskUs
09.2019 - 02.2021
- Negotiated optimal placement of advertisements across different media types.
- Engaged with community members to foster a positive and inclusive online atmosphere.
- Enhanced content moderation workflows through the adoption of innovative technology solutions, improving efficiency and accuracy.
- Addressed sensitive issues with discretion and empathy, respecting user privacy and emotional well-being.
- Coordinated with external stakeholders to align content moderation policies with industry standards.
Cash Processor
FMC
02.2024 - 07.2025
- Developed and maintained positive relationships with clients, acting as a reliable point of contact for all account-related matters.
- Provided exemplary service to clients, maintaining and improving relationships for future business opportunities.
- Collaborated with team members to streamline cash handling processes, improving operational efficiency.
AR Analyst
Maersk Global Service Centre
02.2022 - 11.2024
- Implemented effective dunning strategies that resulted in faster recovery rates without damaging customer goodwill or satisfaction levels.
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients.
- Collaborated with cross-functional teams for accurate revenue recognition and efficient dispute resolution.
- Maintained an organized filing system for all documentation related to AR transactions, enhancing audit readiness and record retrieval efficiency.
Education
Bachelor - Hotel and Restaurant Management
University of Perpetual
01.2020
Skills
- Payment processing
- Cash handling expertise
- Transaction processing
- Banking operations
- Teamwork and collaboration
- Time management
- Excellent communication
- Organizational skills
- Decision-making
- Event preparation
- Event planning
- Tourism knowledge
- Food safety
- Language proficiency
LANGUAGES
Portuguese
English
Spanish
Tagalog
Timeline
Cash Processor
FMC
02.2024 - 07.2025
AR Analyst
Maersk Global Service Centre
02.2022 - 11.2024
Content Moderator
TaskUs
09.2019 - 02.2021
Bank Cash Management
Orica Philippines
09.2018 - 01.2019
Process Specialist in Collection
Infosys BPM
07.2014 - 11.2018
VQ Associate (Portuguese Resource) Accounts Payable
Infosys BPM
07.2014 - 11.2018
Bachelor - Hotel and Restaurant Management
University of Perpetual
References
- Hiba, Farah, hiba_farah1991@hotmail.com, +639166906677, Cognizant
- Gina Olivar, Damasin, ginaolivar_ph@yahoo.com, +63935213368, Infosys BPM
- Leah, Quimson, leahquimson092773@gmail.com, +639228384809, Orica Philippine
WEBSITES & SOCIAL LINKS
- Linkedin: http://httpd://baudimaria7@gmail.com
- Instagram: http://mariflowbaudi.com
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MARIAFLORENÇA BAUDIMARIAFLORENÇA BAUDI
Financial Analyst at Maersk GSCFinancial Analyst at Maersk GSC
MARIA FLORENÇA BAUDIMARIA FLORENÇA BAUDI
VQ ASSOCIATE (PORTUGUESE RESOURCE) ACCOUNTS PAYABLE at INFOSYS BPMVQ ASSOCIATE (PORTUGUESE RESOURCE) ACCOUNTS PAYABLE at INFOSYS BPM