MARIA ELISE AGUTAYA
San Dionisio Paranaque City
Summary
To be part of a company where I could efficiently apply, enhance, and effectively utilize my capabilities, skills, and knowledge for the benefit of the organization that could provide me greater opportunities for growth.
Overview
6
6
years of professional experience
Work History
Inbound Coordinator – In-House Licensed Customs Broker
PAK-PRIME LOGISTICS INT'L INC.
01.2020 - Current
- Arrange shipment to country origin coordinate to agent for the consignment instruction (i.e. EXW, FOB, CIF, DDP)
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Ascertains the correctness, veracity, completeness and accuracy of the shipping documents received
- Provides applicable tariff classification of imported commodities
- Computes estimated duties, taxes and other charges payable to Bureau of Customs
- Ensures that all necessary permits, licenses and clearances were duly accomplished and obtained for imported items
- Declaration of entries with e2m system (i.e. Intercommerce & trade)
- Logs ABMS with e2m system (i.e. Intercommerce) for Exhibit Goods under Bond
- Prepare and process documents for Import Clearances (i.e. DTI, NTC, FDA, DOF, NBDB, UNESCO)
- Communicates with shipping lines, forwarders, and NVOCCs in relation to shipment’s details and any other issues that may be encountered
- Writes and/or composes letters of explanation, affidavits, request letters and sworn statements, among others, as may be deemed necessary.
- Addressed customer concerns or complaints to provide satisfactory solutions to problems, escalating complex issues to supervisors for advice and insight.
- Prepare and process import documentation according to customs regulations, laws, or procedures.
- Coordinate driver dispatch to accomplish daily delivery requirements.
Education
Bachelor of Science - Customs Administration
Southwestern Institute of Business And Technology, Inc.
Pinamalayan, Oriental Mindoro01.2019
Immaculate Heart Of Mary Academy
Pinamalayan, Oriental Mindoro01.2015
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Lumambayan Elementary School
Pinamalayan, Oriental Mindoro01.2011
Skills
- Excellent customer service skills, communication skills, highly service orientated
- Comprehensive understanding of customs procedures and processes
- Customs documentation
- Educated in Tariff and Customs Laws
- Ability to handle multiple tasks and can work under pressure
- Team Player and willing to be assigned on a different team or operating hours should there be a business need
- Ensure that day to day activities embrace sustainability/health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace
- Adaptable to culture and perform in line with the values/behaviors defined
Timeline
Inbound Coordinator – In-House Licensed Customs Broker
PAK-PRIME LOGISTICS INT'L INC.
01.2020 - Current
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Lumambayan Elementary School
Bachelor of Science - Customs Administration
Southwestern Institute of Business And Technology, Inc.
Immaculate Heart Of Mary Academy
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