Maria Cristina Carla C. Pilande
Taguig City
Summary
A dedicated, versatile, and highly organized professional with over a decade of experience spanning administrative support, data verification, banking operations, and customer service. Proven track record of managing clerical tasks, sorting and encoding critical documents, and leading small teams in fast-paced environments. A fast learner with strong interpersonal skills, consistently aiming to improve workflow efficiency and support organizational goals.
Overview
16
16
years of professional experience
Work History
Female Cleaner
Workforce Saudia Company (OFW)
01.2022 - 01.2026
- Maintained high standards of cleanliness and orderliness across assigned facilities, ensuring strict adherence to quality and safety protocols.
HR Assistant
American Wire & Cable Co. Inc. (North Asia Central Manpower Services)
07.2019 - 06.2021
- Supported Human Resources operations by organizing employee records, assisting with administrative tasks, and handling staff inquiries.
Processing Clerk
Philippine National Bank (Staff Specialist Compuservices Company)
06.2017 - 06.2019
- Managed the intake of incoming applications and meticulously encoded critical documentation to maintain precise banking data systems.
Deduper & Prescreen Application
RCBC Bankard (Staff Specialist Compuservices Company)
05.2016 - 06.2017
- Reviewed credit card applications thoroughly for data entry accuracy and pre-screening compliance prior to approval routing.
Clerk
China Bank Savings (Staff Specialist Compuservices Company)
05.2015 - 05.2016
- Facilitated the sorting, filing, and encoding of application data through the specialized internal banking application system.
Admin Clerk
East West Bank (Staff Specialist Compuservices Company)
02.2014 - 05.2015
- Assisted the administrative supervisor and staff by processing, sorting, and encoding structural documentation and approvals for Auto Loans.
Support Staff & Team Leader
Banco De Oro (Merchant Outsource Network Enterprise Inc.)
04.2013 - 02.2014
- Balanced clerical administrative responsibilities while leading and coordinating support staff workflows under the direction of immediate superiors.
Verifier
Sentinel Credit Information Services Inc.
11.2012 - 03.2013
- Confirmed and cross-referenced confidential credit data to ensure thorough verification accuracy for financial evaluations.
Cashier
Puregold Price Club
12.2011 - 04.2012
- Handled high-volume financial transactions, delivered helpful customer service, and balanced registers with a high standard of accuracy.
Administrative Assistant
People4People (Robert Bosch Inc.)
11.2010 - 05.2011
- Assisted the administrative supervisor and departmental staff with encoding, structured sorting, and filing of documents for future reference.
- Performed administrative and clerical duties requested by supervisors to maintain day-to-day corporate operations.
Cashier & Crew
Golden Arches Development Corporation (McDonald's Philippines)
12.2009 - 08.2010
- Managed front-line point-of-sale systems and worked with store team members to deliver fast, quality food service.
Accounting OJT
Law Firm Corporation (Accounting Department)
11.2009 - 02.2010
- Assisted the accounting supervisor and staff by sorting, filing, and encoding corporate documentation.
- Completed diverse clerical and administrative tasks assigned by the department head to help support the legal team.
Education
Bachelor of Commercial Science - Management
Jose Rizal University
03-2010
Skills
Administrative & Clerical: Document Control, Data Entry & Encoding, Record Filing & Sorting, Office Management
Technical Skills: Proficient in Microsoft Office Programs (Word, PowerPoint, Excel), Application Systems
Interpersonal & Professional Soft Skills: Team Leadership, Strong Work Ethic, Flexible & Adaptable, Quality-Focused, Effective Collaboration
Timeline
Female Cleaner
Workforce Saudia Company (OFW)
01.2022 - 01.2026
HR Assistant
American Wire & Cable Co. Inc. (North Asia Central Manpower Services)
07.2019 - 06.2021
Processing Clerk
Philippine National Bank (Staff Specialist Compuservices Company)
06.2017 - 06.2019
Deduper & Prescreen Application
RCBC Bankard (Staff Specialist Compuservices Company)
05.2016 - 06.2017
Clerk
China Bank Savings (Staff Specialist Compuservices Company)
05.2015 - 05.2016
Admin Clerk
East West Bank (Staff Specialist Compuservices Company)
02.2014 - 05.2015
Support Staff & Team Leader
Banco De Oro (Merchant Outsource Network Enterprise Inc.)
04.2013 - 02.2014
Verifier
Sentinel Credit Information Services Inc.
11.2012 - 03.2013
Cashier
Puregold Price Club
12.2011 - 04.2012
Administrative Assistant
People4People (Robert Bosch Inc.)
11.2010 - 05.2011
Cashier & Crew
Golden Arches Development Corporation (McDonald's Philippines)
12.2009 - 08.2010
Accounting OJT
Law Firm Corporation (Accounting Department)
11.2009 - 02.2010
Bachelor of Commercial Science - Management
Jose Rizal University