Margie Gregorio
.
149 MLQ St. New Lower Bicutan Taguig City
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation.
Works with client to determine requirements and provide excellent service. Resourceful individual completes administrative task with speed and meticulous attention to detail.
Overview
16
16
years of professional experience
Work History
Billing Specialist / UAT Tester
ASTI BUSINESS SERVICES, INC. ] GLOBE TELECOM
2016.04 - 2024.01
- Validation of test results against approved solution and test scenarios documents using CRM and rated events
- Logging / Documentation of test results and applicable remarks in a shared drive
- Monitoring file, analyze and disposition within agreed Service Level Agreement (SLA).
- Re-execution and re-validation of test scenarios for functionalities with declared defects after deployment.
- Assist in various preparation of test scenarios, migration activities, shallow testing of various projects
- Bills PDF checking wireline and wireless
Customer Support Associate
TECH MAHINDRA, LTD.
2015.05 - 2016.04
- Prepare reports to communicate outcome of quality activities
- Document internal audits and other quality assurance activities
- Modification of all errors encountered and implement appropriate corrective actions
Order Management Specialist
ACABAR MARKETING INTERNATIONAL, INC.. ] GLOBE TELECOM
2009.08 - 2015.05
- Organizes and analyzes all receiving application from various Sales Channel for efficient reporting and retrieval.
- Evaluates and process all application and supporting documents from BBSP.
- Track all receives MSA’s and compliance in database and dispatch all receives to assigned approvers.
- Provides feedbacks to BBSP and answering important emails.
Administrative Assistant
IDS PHILIPPINES, INC. / TOPLIS SOLUTIONS, INC.
2008.10 - 2009.07
- Received & checks the quantity and quality of stocks stored in warehouse
- Monitor the movement of stocks entering and existing in warehouse
- Dispatch the stocks to consumer.
- Encodes the delivery receipts in the system WMS
- Sorting & Filing the documents.
Stock Controller
SILVERWORKS, INC. / 2.L.O.G Holdings, Inc.
2008.02 - 2008.07
- Receiving deliveries and recording new item code in the system.
- Organizing stock on assigned shelves
- Monthly stock take and reconciliation of stock
- Arranging repairs & returns with manufacturers and suppliers
- Sorting & filing important documents
- Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
Education
Bachelor of Science - Computer Science
Asian College of Science And Technology (ACSAT)
1102 Aurora Blvd, Project 3, Quezon City 2002.03 - 2002.03
Skills
Knowledge of Microsoft Office (Word, Excel) ICS, ICCBS Software, MYBSS
Timeline
Billing Specialist / UAT Tester
ASTI BUSINESS SERVICES, INC. ] GLOBE TELECOM
2016.04 - 2024.01
Customer Support Associate
TECH MAHINDRA, LTD.
2015.05 - 2016.04
Order Management Specialist
ACABAR MARKETING INTERNATIONAL, INC.. ] GLOBE TELECOM
2009.08 - 2015.05
Administrative Assistant
IDS PHILIPPINES, INC. / TOPLIS SOLUTIONS, INC.
2008.10 - 2009.07
Stock Controller
SILVERWORKS, INC. / 2.L.O.G Holdings, Inc.
2008.02 - 2008.07
Bachelor of Science - Computer Science
Asian College of Science And Technology (ACSAT)
2002.03 - 2002.03
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