Margeaux Angenica Calub

• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Managed filing system, entered data and completed other clerical tasks.
• Managed email correspondence and handled incoming and outgoing email
• Assisted coworkers and staff members with special tasks.
• Completed forms, reports, logs, and records to quickly handle all documentation.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Created and booked incoming work orders via email.
• Created Termite Bait Renewal documents.
• Created certificates for pre-construction works & chemical soil treatments.
• Processed invoices on a daily basis.

***SAME JOB SKILLS WITH RENTOKIL INITIAL***

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Created invoices for received payments

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.