Marge Samillano
Iloilo City, Province of Iloilo
Summary
Dynamic Warehouse Supervisor with proven expertise at Shopee Express Philippines, Inc., specializing in inventory management and problem-solving. Successfully led process improvement initiatives, enhancing hub productivity and meeting KPIs. Adept at training and motivating teams, ensuring operational excellence in fast-paced environments. Strong background in warehouse organization and route planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Shopee Express Philippines, Inc.
09.2022 - Current
- Manage day-to-day hub operations, including parcel inbound, sorting, rider dispatch and receiving of in-transit parcels, also inventory control.
- Conducts team briefing and documents minutes of the meeting.
- Oversee agency teams in backroom, as well as coordinates w/ rider support team and occasionally supervises drivers / riders.
- Performs essential duties such as hiring and training staff, monitoring employees, performance, ensuring high productivity levels, assigning tasks, and delivering constructive criticism.
- Creates, reviews and validates reports coming from the hub.
- Assists Customer Support team in call outs to solve Customer support escalations.
- Ensure Hub KPIs are effectively met.
- Conducts process improvement initiatives & implements / spearhead projects geared towards increasing Hub productivity.
Warehouse Supervisor
Growsari Enterprises Inc
02.2022 - 08.2022
- Monitors pick pack operations and ensures quality of output.
- Iron out day to day operational issues.
- Responsible for the implementation of all SOP's in daily fulfillment operation.
- Delegates and plans PSP staff tasks as needed in the pick pack operations.
- Recommends systematic planning of replenishment with the RSC inventory personnel, thus ensuring adequate stocking at all times.
- SKU Rationalization - recommendation of non-performing for suggestive selling / deletion.
- Properly supervise, ensure training and effectively motivate employees in pick-pack operations.
- Manage Bad Order.
- Manage fleet and route planning.
- Monitor CS return and undelivered orders.
- Allocate number of vehicles for dispatch.
Warehouse Operations Associate
Benby Enterprises Inc.
06.2018 - 01.2022
- Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
- Collaborated closely with other departments such CSR and inventory team in order to resolve any potential issues related to stocking or availability.
- Participated actively in weekly team meetings, sharing ideas and suggestions for continuous improvement opportunities.
- Streamlined warehouse processes by implementing efficient inventory management systems.
- Participates in compliance to generally accepted internal control standards and procedures.
- Maps and analyzes process data and identify ways to optimize capacity, reduce waste, improve workflow, increase efficiency, and reduce cost.
- Cascades to employees directly involved in the use of the performance systems and procedures of warehousing.
- Leads in setting up Operations Reviews for all sections of the Supply Chain Department.
- Provides assistance to Supply Chain Operations during audits.
Operations Assistant
Lechonhaus Food Corporation - Commissary
10.2016 - 04.2018
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Timely inventory of the stocks (raw and processed).
- Monitor funds are sufficient for the operation expense.
- Supplier sourcing and negotiation of prices.
- Maintain stock level; evaluates supplier performance; conduct audits in all branches (nationwide).
- Recruitment and manning allocation per branch.
- Scheduling of deliveries in all branches.
Administrative Assistant
The Orchard Cebu Hotel
04.2014 - 09.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Purchasing: Support price negotiation, purchasing of required goods and record keeping.
- Inventory: Conduct inventory audits to determine inventory levels and needs.
- Accounts Payable: Responsible for ensuring accurate processing of supplier invoice, processing payments and record-keeping of accounts payable transactions.
- Leasing: Monitoring of monthly rental and utilities of hotel tenants.
- Human Resource: Processing of employee payroll, record keeping of employee records and memos.
- Handle, prepare, reconcile and balance petty cash.
- Sales Executive: Make list of potential clients, contact customers via email or calls, arranged meetings, make presentation to client.
Education
Bachelor of Science - Business Administration And Management
University of San Agustin
Iloilo City, Province Of Iloilo, Philippines04-2014
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Route Planning
- Inbound and Outbound
- Accounts Payable
- Procurement
Certification
Civil Service Professional Eligibility
Lean Six Sigma – Yellow Belt
Basic Occupational Safety and Health – SO1
Timeline
Warehouse Supervisor
Shopee Express Philippines, Inc.
09.2022 - Current
Warehouse Supervisor
Growsari Enterprises Inc
02.2022 - 08.2022
Warehouse Operations Associate
Benby Enterprises Inc.
06.2018 - 01.2022
Operations Assistant
Lechonhaus Food Corporation - Commissary
10.2016 - 04.2018
Administrative Assistant
The Orchard Cebu Hotel
04.2014 - 09.2016
Bachelor of Science - Business Administration And Management
University of San Agustin
Similar Profiles
MARK ANTHONY ILANMARK ANTHONY ILAN
Sr. Analyst | Fleet Management Support at Shopee Express PhilippinesSr. Analyst | Fleet Management Support at Shopee Express Philippines
Shekinah BautistaShekinah Bautista
L3 Senior Analyst - Claims Validator at Shopee Philippines - Shopee Xpress Inc.L3 Senior Analyst - Claims Validator at Shopee Philippines - Shopee Xpress Inc.
Flordeliza De VeraFlordeliza De Vera
Category Management Planner at Shopee PhilippinesCategory Management Planner at Shopee Philippines